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Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
February 13, 2021
We came to Honda universe and immediately we’re greeted with a warm welcome right at the door we felt like we were family! We sat down told them exactly what we wanted and within minutes we were test drivi with a warm welcome right at the door we felt like we were family! We sat down told them exactly what we wanted and within minutes we were test driving cars. We have bought MANY cars and BY FAR this was the most amazing and smoothest experience my wife and I have ever had at a dealership. Our salesman Matt was by far the best along with Glen, Fred, and Sean! They were all so great! We will not be going anywhere else from now on when we want to buy a car! Thank you again for the best experience! More
by Vdev
February 12, 2021
From the moment I drove up Neil Goldstein greeted us like family , he explained everything . I never felt pressured and he kept 100% real honest. family , he explained everything . I never felt pressured and he kept 100% real honest. More
by ivetteguzman65
Verified CustomerFebruary 11, 2021
I was very happy with my experience here. Everyone I worked with was very helpful and professional. A lot of the deal was handled over the phone which helped make the process go smoothly and efficiently worked with was very helpful and professional. A lot of the deal was handled over the phone which helped make the process go smoothly and efficiently! More
by KALYNNHANILY
February 11, 2021
Everyone is always friendly, and I never wait long for Service. Lisa is especially helpful, and I really appreciate how she uses text messages as communication (if wanted) Makes my life easier. Service. Lisa is especially helpful, and I really appreciate how she uses text messages as communication (if wanted) Makes my life easier. More
by KALLIAN.RIVARD
Employees Worked With
Lisa B
February 10, 2021
Pleased with service. Very clean facility. Was surprised to see that there were not all that many cars in showroom. Oh well must be because of covid to see that there were not all that many cars in showroom. Oh well must be because of covid More
by COLEMAN081
Employees Worked With
Tony in service
February 10, 2021
Thank you Honda. Tony was such a great person to work with. He was caring, professional and made my early morning experience so smooth and quick! with. He was caring, professional and made my early morning experience so smooth and quick! More
by GOLDSTONE821
Employees Worked With
Tony
February 09, 2021
Gracias es un buen concesionario Lo Recomiendo excelente servicio el personal muy amable bien atentos que más podría decir gracias a Paul por su amabilidad servicio el personal muy amable bien atentos que más podría decir gracias a Paul por su amabilidad More
by TLAPA060679
Employees Worked With
Paul Dugan
February 09, 2021
Fast service. Appreciated the repairs that were brought to my attention by Tony. Will return for my next oil change once it is time for it. to my attention by Tony. Will return for my next oil change once it is time for it. More
by SGTBILCO22886
Employees Worked With
Tony service Tech
February 09, 2021
Yvette was very helpful, knowledgeable, and patient. She is very easy to talk to and not pushy. Very happy with my purchase. I would recommend her to everyone. is very easy to talk to and not pushy. Very happy with my purchase. I would recommend her to everyone. More
by Nbogle95
Employees Worked With
Yvette Rivera-Coates
February 09, 2021
Service person was excellent. Very friendly and helpful. I would recommend this dealership to anyone.. Price was good. Parts were good. Communicated well and kept advised I would recommend this dealership to anyone.. Price was good. Parts were good. Communicated well and kept advised More
by RDSCARPA52
Employees Worked With
