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Honda Universe

Lakewood Township, NJ

4.8
1,864 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,864 reviews

February 17, 2021

Great salesman. Neil Goldstein I would recommend him to any family or friends. Made buying a car easy and fast. Neil was very knowledgeable John Mcgraw made it possible with his knowledge More

by Sun21076
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Honda Universe responded

Thank you for the great feedback regarding your recent experience with us! We're so pleased Neil was able to assist you and make your experience a memorable one!

February 16, 2021

Great experience buying from Honda Universe (Neil) so I’m not at all surprised my first service visit (Lisa) was equally positive. Very happy with all of the staff of Honda Universe and their commitment to c More

by VIC RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Barritta (Service Advisor) - Five Stars!
Feb 16, 2021 -

Honda Universe responded

Vic, thank you for the exceptional five-star review! We're so pleased to know Neil and Lisa were able to assist you and provide you with excellent service!

February 16, 2021

Matt was very helpful and made sure we were happy every step of the way!! I highly recommend Matt if your looking for a vehicle. He made this difficult process very smooth and easy. He is the man to see!! More

by andrewschoentube
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Honda Universe responded

Andrew, we truly appreciate you taking the time to provide such great feedback! We're so happy Matt could assist you and make your experience a good one!

February 16, 2021

Had to get my 2018 Honda Accord software updated for a call about it. Scheduled it with Lisa. Dropped it off and had back within 2 hours great service from Lisa. Thanks! More

by YIZZY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 16, 2021 -

Honda Universe responded

Thank you for the great feedback! It's a pleasure to know Lisa was able to assist you and make your experience a memorable one. We look forward to seeing you again soon!

February 15, 2021

Lisa was super friendly and knowledgeable. Lisa made sure I got a ride back to where I needed to go right away! Thank you lisa! More

by TOVASKORSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
Feb 16, 2021 -

Honda Universe responded

Thank you for the great five-star review regarding your recent experience with Lisa!

February 14, 2021

Best experience ever was walking into Honda Universe to look at cars. Everyone from the receptionist to the finance department made us feel like family. Our sales representative was informative and was More

by Jalabrutto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Feb 16, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

February 14, 2021

Thank you Honda for having John McGraw on your team. He was amazing at servicing us and taking care of our needs without any delay! He was helpful knowledgeable and patient. Thank you very much for taking More

by rochw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Honda Universe responded

We appreciate you taking the time to provide such great feedback! It sounds like John went above and beyond to ensure your experience was a good one. We truly appreciate your kind words and hope to see you again soon!

February 13, 2021

We came to Honda universe and immediately we’re greeted with a warm welcome right at the door we felt like we were family! We sat down told them exactly what we wanted and within minutes we were test drivi More

by Vdev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Swenson
Feb 16, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! It's such a pleasure to know our staff was able to assist you and make your experience a positive one. We truly appreciate you trusting our dealership and we hope to see you again soon!

February 12, 2021

From the moment I drove up Neil Goldstein greeted us like family , he explained everything . I never felt pressured and he kept 100% real honest. More

by ivetteguzman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with Neil! We're so pleased he was able to assist you and we hope to see you again soon!

February 11, 2021

I was very happy with my experience here. Everyone I worked with was very helpful and professional. A lot of the deal was handled over the phone which helped make the process go smoothly and efficiently More

by KALYNNHANILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Swenson
Feb 12, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so pleased to know you had a great experience at our dealership and look forward to working with you again in the future!

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