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Honda Universe
Lakewood Township, NJ
1,864 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,864 reviews
January 29, 2021
What a great experience! Knowledgeable staff. Friendly What a great experience! Knowledgeable staff. Friendly faces. Mr. Patel was a pleasure to work with. He listened to my wants and needs and was What a great experience! Knowledgeable staff. Friendly faces. Mr. Patel was a pleasure to work with. He listened to my wants and needs and was able to help me differentiate the two while picking an amazing car. This was Odyssey #4 for me and I can't begin tell you how excited I am. Highly recommend. More
by Momof5
Verified Customer
January 29, 2021
Very organized and on time. I was happy to have a place, not the waiting room, to sit in and wait.The wait was even shorter than predicted.Pleasant wait. not the waiting room, to sit in and wait.The wait was even shorter than predicted.Pleasant wait. More
by MARILYNJULY4
Employees Worked With
Tony
January 29, 2021
I really have no problem when I come in to have my oil I really have no problem when I come in to have my oil change. Everyone is very pleasant. The girl that helped me when I came in was very helpful exp I really have no problem when I come in to have my oil change. Everyone is very pleasant. The girl that helped me when I came in was very helpful explained everything to me. Danny Patel is also very helpful. More
by BEACHLOCALTHREE
Employees Worked With
January 28, 2021
Worked with Lisa for the first time...wonderful service experience fast and easy process. It was my first time at Honda Universe and will not be my last! experience fast and easy process. It was my first time at Honda Universe and will not be my last! More
by NICK G
Employees Worked With
Lisa
January 28, 2021
Lisa was excellent. Every time I have had to bring my car in she has been a pleasure to work with. She kept me in the loop every step of the way and explained everything to me. in she has been a pleasure to work with. She kept me in the loop every step of the way and explained everything to me. More
by HOLLY.HABERMAN
Employees Worked With
Lisa
January 28, 2021
I had a great experience with the Honda Universe service department. I appreciate the follow up done by their team especially customer relations manager John McGraw. I would highly recommend Honda Universe department. I appreciate the follow up done by their team especially customer relations manager John McGraw. I would highly recommend Honda Universe for all your automotive needs! More
by PAUL.DUGAN33
Employees Worked With
January 28, 2021
Nice people nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More
by MICHSANBEG
Employees Worked With
Other Employees :
Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
January 27, 2021
Antonio Paparatto was great to work with. He gave me updates to the progress and i was finished within an hour. He was awesome! No reflection on him...the customer service waiting room could use som updates to the progress and i was finished within an hour. He was awesome! No reflection on him...the customer service waiting room could use some updating. Compared to other dealerships, there were no perks - snacks, water, coffee anywhere to be seen. The television remote didn’t work. More
by THOM.JUREWICZ
Employees Worked With
Antonio Paparatto
January 27, 2021
Thank you John for your professional and loyal service through the years. Anytime my wife or family needs anything, your always there for us. Your one class act. Cheers! through the years. Anytime my wife or family needs anything, your always there for us. Your one class act. Cheers! More
by RobandLorHubb
Employees Worked With
January 27, 2021
Went in looking for a car. The staff was very helpful and professional. Had all the answers to the questions I had .will be back in the future for all sales and services professional. Had all the answers to the questions I had .will be back in the future for all sales and services More
by Tom0824
