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Honda Universe
Lakewood Township, NJ
1,857 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
January 27, 2021
Antonio Paparatto was great to work with. He gave me updates to the progress and i was finished within an hour. He was awesome! No reflection on him...the customer service waiting room could use som updates to the progress and i was finished within an hour. He was awesome! No reflection on him...the customer service waiting room could use some updating. Compared to other dealerships, there were no perks - snacks, water, coffee anywhere to be seen. The television remote didn’t work. More
by THOM.JUREWICZ
Verified CustomerEmployees Worked With
Antonio Paparatto
January 27, 2021
Thank you John for your professional and loyal service through the years. Anytime my wife or family needs anything, your always there for us. Your one class act. Cheers! through the years. Anytime my wife or family needs anything, your always there for us. Your one class act. Cheers! More
by RobandLorHubb
Employees Worked With
January 27, 2021
Went in looking for a car. The staff was very helpful and professional. Had all the answers to the questions I had .will be back in the future for all sales and services professional. Had all the answers to the questions I had .will be back in the future for all sales and services More
by Tom0824
January 26, 2021
Service Advisor Lisa Barritta was an excellent representative of Honda Universe. She made sure I was updated in a timely manner. She made the experience easy and quick representative of Honda Universe. She made sure I was updated in a timely manner. She made the experience easy and quick More
by SAMNJ124
Employees Worked With
Lisa Barritta
January 26, 2021
Absolutly incredible! Would buy a car from Emily again!! She is super awesome and deserves a raise for going above and beyond for the customer She is super awesome and deserves a raise for going above and beyond for the customer More
by POMEROYHARRY277
Employees Worked With
Emily Esposito
January 26, 2021
Was one of the best service experiences I ever had the Woman Lisa was great I will always service my car there.Also the manager Nick and Don the service manager answered all my questions. Don was very hel Woman Lisa was great I will always service my car there.Also the manager Nick and Don the service manager answered all my questions. Don was very helpful. More
by NICKSALERNO831
Employees Worked With
Lisa and Nick
January 23, 2021
Service was outstanding- couldn’t be more happy with my service rep. Lisa. Will definitely have my Honda services again at Honda U. in the future service rep. Lisa. Will definitely have my Honda services again at Honda U. in the future More
by Jimk725
Employees Worked With
Lisa in Service Department
January 22, 2021
Great service every time I come in. Always satisfied with the service and fair pricing. The wait times for the service is never too long. the service and fair pricing. The wait times for the service is never too long. More
by kseymou02
Employees Worked With
January 21, 2021
Our experience @ Honda Universe went quickly and smoothly , Management John McGraw handled all our issues ,we traded in our car and were in our new vehicle and out of the parking lot in less than 3 smoothly , Management John McGraw handled all our issues ,we traded in our car and were in our new vehicle and out of the parking lot in less than 3 hours...A++ service.... More
by B & N
January 21, 2021
Honda universe was by far one of the best dealerships I have ever dealt with. I highly recommend them. Thank you for helping me find my truck have ever dealt with. I highly recommend them. Thank you for helping me find my truck More
by SHANNAP26
