Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
4.6
3,997 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 3,997 reviews

December 18, 2022

If I could do no stars I would! Horrible experience at the Kenosha Honda! I have never experienced such horrible service and they never checked my account to see that I had warranty More

by ESICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 22, 2022 -

ESICKMAN responded

Nope you couldn’t pay me to walk back into your dealership! Your owner purposely twisted my words around and threatened me as well as tried to make me pay for a car repair that was covered by my warranty. My husband has had issues with getting his free oil changes as well from purchasing a car there. They never check to see if you have warranty and try and get you to pay for something that’s covered. I have never experienced anything like this. Totally unprofessional. I am never one to complain but this was totally unacceptable and I don’t want anyone to go through what we have!!! Horrible experience! Do NOT visit this dealership!!!!!!!!!

Helpful
December 17, 2022

Always friendly and efficient service provided. Fast service and attention to details. Waiting area is comfortable as well. More

by PassportMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

Helpful
December 13, 2022

Very friendly people! My car looked great when it was returned to me as always More

by Rlsfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
December 13, 2022

Great job by the team! They were very knowledgeable and helped with every aspect of the car buying process. More

by ktmortard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
December 12, 2022

fast and easy to get the process go run smoothly, jaline did an amazing job of making things simple and she was people oriented instead of having a mission. More

by kcervantesify
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jailene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Jailene had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
December 12, 2022

This is my second car I’ve gotten from Honda of Kenosha, first time working with Roberto and I have to say, buying a car is so much easier when you have somebody as compassionate as Roberto! He listened to More

by haydins817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Honda of Kenosha responded

We are very happy to hear that Roberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 12, 2022

Good service from Jim Spink. I will buy a new car from him in the future More

by dlisenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let us know if Jim or any of us can be of any more assistance!

Helpful
December 11, 2022

Car was 10000 over warranty , experienced major engine failure, They, and Honda of America, offered no help. More

by gary96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Waddell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Honda of Kenosha responded

Gary, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
December 09, 2022

I have been dealing with Honda of Kenosha for more than four years now. During that time I have used Joe Valente for my Service Writer and he has done an outstanding job in looking out for my Pilot and ke More

by JMB
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience working with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

Helpful
December 07, 2022

So far so good. I would come again to this location. Oil change was good. More

by drums114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

Dec 08, 2022 -

drums114 responded

Thank you.

Helpful
1
...
150
151
152
...
400