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Honda of Kenosha

Bristol, WI

4.6
4,891 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,891 reviews

August 25, 2021

Service is always great, estimates always accurate and they finish in the time promised. They also help me anticipate upcoming servicing needs with a cost estimate. More

by rswatkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2021

The service was great and great customer service. I have been a customer for the past 10 years and I always come back to get a great deal. More

by jbraga2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2021

I scheduled an appointment for an oil change. All customer reps that I spoke with were very friendly and helpful. The counter person was quick and attentive and explained everything perfectly. Great More

by mariem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Honda of Kenosha responded

Mariem, Thank you for the kind words for our service department! Todd and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 24, 2021

As far as I’m concerned, Honda of Kenosha is my family, the treatment I received each time is wow. I will definitely recommend anyone to them. More

by kelegod13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Jailene Ramirez, Tyler Van Gheem
Aug 25, 2021 -

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 23, 2021

great job! service department was professional in every way. I would recommend others to this service department for everything. I also liked that my car got a car wash. More

by cschwaiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

August 23, 2021

My car was handled by Joe Valente who was personal, kind, polite and courteous. He was also very knowledgeable about my car and showed me how to do a few things that I was unaware of. More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Honda of Kenosha responded

Thank you, Bonnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 23, 2021

Joe at the Service desk is outstanding as I have been coming to your location for years. Always helpful and friendly. Needs a raise for outstanding service always with a smile. More

by pwalczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you to make your experience with us a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 21, 2021

Unsatisfied with your customer service. Very unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I w More

by birish.52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 21, 2021

It's a good dealership. The service is good and dependable. I appreciate the car wash and the print out of services done and the multi point check and results. All in all everything was satisfacto More

by jmhmagss4@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
Aug 22, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2021

Had a great experience workers had great customer service. I really appreciated how the original guy who was helping me informed me that someone else would be assisting me before he left. More

by drose1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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