
Honda of the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We used the Costco Auto Program to purchase our car & we were very pleased with the whole process. Brett and Oral were both a joy to deal with. I would highly recommend this dealership. were very pleased with the whole process. Brett and Oral were both a joy to deal with. I would highly recommend this dealership. More
Great dealership with good inventory. Sales was awesome and listened to what we needed to help us find the perfect car for our family. Everyone was very helpful and we would definitely r Sales was awesome and listened to what we needed to help us find the perfect car for our family. Everyone was very helpful and we would definitely recommend them to others looking for a Honda More
Brand new accord. The issue was with warping and melting of mirrors and side panels a few months after buying the car and it's parked in the driveway 80 to 90% of the The issue was with warping and melting of mirrors and side panels a few months after buying the car and it's parked in the driveway 80 to 90% of the time (work from home). No issues with the other cheaper car in the same driveway previously. After bringing it to service dept attention, waited approx 3 weeks with no reply (Feb 21 to March 15), guess they were hoping I'd just not follow up. When they did reply, the service guy said it was a known issue, must have come from reflected sunlight and honda would not fix it. This was after he and his manager (per the service guy) said they had never seen this issue before when it was initially mentioned and that they would take pictures and send to higher authority to get approval. A known sun issue, but the service department hadn't seen it before in Florida!!, Seriously? He said he could give me Honda's CA number if I wanted to follow up and see if I could get better results. When I called the number it wasn't even for Honda is was for Assurant. They were like, yeah not our issue thanks for calling. We switched to Honda because we thought we were getting a better-quality car and that they would stand behind their product and this is what we are getting. Why did we spend more for a Honda??? They didn't even try to meet us in the middle (or anywhere for that matter) to keep a new customer happy and loyal. Now I'm looking at $1,500 in repairs on a brand new car. Guess the good stories we heard from friends were when either the cars or service were better in the past? Wife was thinking of buying another car too, guess we'll go to Toyota or somewhere else. It's too bad I liked the car otherwise. More
Eric was super helpful and listened and took time to go through the service record to see if there were any specific services I needed. Honda techs did a great job! The car is running much better. through the service record to see if there were any specific services I needed. Honda techs did a great job! The car is running much better. More
I have worked with Mr Marcellus Smith a number of times. He has always been very professional and helpful. He has always been very professional and helpful. More
Excellent service ! Paula was friendly and informative. I appreciate how pleasant and timely my experience was. Comfortable waiting area ! Paula was friendly and informative. I appreciate how pleasant and timely my experience was. Comfortable waiting area ! More
My experience with Honda of the Avenues was amazing! The staff was incredibly friendly and informative—not only about the car itself, but also about the financing process and everything else I needed to The staff was incredibly friendly and informative—not only about the car itself, but also about the financing process and everything else I needed to know for the purchase. John was especially helpful—he sat with me in the car and walked me through setting up all the necessary apps. Manager Evans was also fantastic—he got me a great deal, and I absolutely love my car! I would definitely recommend others to check out Honda of the Avenues. It was a wonderful experience, and I’ll definitely be a returning customer. More
This is the best dealership experience I have ever had. I have purchased many cars, but never had the experience with Honda At the Avenues anywhere else. The salesmen are friendly, professional, and spot o I have purchased many cars, but never had the experience with Honda At the Avenues anywhere else. The salesmen are friendly, professional, and spot on. Franco helped me with my car purchase, but Corbin had the perfect vehicle waiting for me valet at the front door. I fell in love immediately with the Honda CR V EXL. The financing was seamless I think his name is Oral ( not sure) but he was awesome and very professional. I went back the next day and Tru helped me with the Honda link for my new vehicle. I even met the person who answered my phone request for an appointment, I think his name is Richard ( not sure). If the names are wrong, you know who you are. Thank you, Honda, for having a great team of handsome salesmen. This is my dealership for now on. More
Marcellus was quick, efficient and funny. I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again I did have a problem with the pricing and he was able to correct the error with no problem, will be scheduling with him again More