Back

Honolulu Buick GMC

Honolulu, HI

4.2
1,036 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Contact Dealership

2945 N Nimitz Hwy

Honolulu, HI

96819

Directions

By Type

Showing 1,036 reviews

May 05, 2024

Extremely good communication throughout the process. I feel they put my interests at the forefront and took care of me. More

by Woodie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lianna
May 05, 2024 -

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 04, 2024

Andrew was Awesome, I’ll refer all of my friends to him. . Awesome Customer Service!! More

by TROY.ASUNCION
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Honolulu Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Troy, for choosing Honolulu Buick GMC! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 04, 2024

So grateful they were able to get me and my little family a car that’ll fit everyone especially with our new born baby More

by anita.tevaga94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Honolulu Buick GMC responded

Hi Anita: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 03, 2024

Quick response, ease of getting everything prepared, completing paperwork and financing was flawless. Shipped off in time and reach final destination. More

by KAMAKOALII
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c More

by RACORPUZ46
Recommend Dealer
No
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira Wood
May 06, 2024 -

Honolulu Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Teves, Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Ocampo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Sasha was an excellent sales person who guided me through finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very More

by ALOHAMJCOASTIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
May 03, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with Sasha and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently More

by DCFABRICATIONHI
Workmanship
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Honolulu Buick GMC responded

We are very happy to hear Nick and Theresa provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

Theresa was very friendly, efficient and accommodating, helping me through my first business vehicle purchase, making it as painless as possible. Sasha was very courteous and helpful, conscientious and More

by CAQUITEVIS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Serene (5-Stars)
May 03, 2024 -

Honolulu Buick GMC responded

Thank you so much for choosing Honolulu Buick GMC! Please let Sasha, Theresa, and our team know if we can be of any more assistance. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 01, 2024

Very easy and non confrontational. No hard selling involved. Just had to wait to see her because she was only finance person available More

by MJL41DASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akira Woods
May 02, 2024 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

1
...