Hyundai of St Augustine

St Augustine Hyundai has excellent customer service and they are very accommodating on walk ins and very awesome with appointments always on time and service is really awesome excellent staff they are very accommodating on walk ins and very awesome with appointments always on time and service is really awesome excellent staff More

Very unhappy very unhappy very unhappy be y unhappy very unhappy very unhappy very unhappy unhappy very unhappy very unhappy More

They always do a good job when I bring my car in I only have them fix my car have them fix my car More

Always the best service. Always with cheerfulness. I’m greeted From the very start and shown into the comfortable waiting lounge. Always with cheerfulness. I’m greeted From the very start and shown into the comfortable waiting lounge. More

To begin. ..AMAZING experience!! We have never had the experience we encountered with Shane and Jason!! We, having purchased at least 10 new vehicles in the pa ..AMAZING experience!! We have never had the experience we encountered with Shane and Jason!! We, having purchased at least 10 new vehicles in the past, expected to be there at least 6 hours, were out of there under 4 hours. Why? Because of the smooth interaction we had with Shane who was such a well informed salesman. Jason was quick and very efficient and very easy to work with. He had a funny personality which made you feel very comfortable. AWESOME EXPERIENCE!!! More

This has been the best experience I have had at buying a car. The dealership is very clean, you don't feel like you are walking in to get hassled in buying a car. they go over everything in you price range. car. The dealership is very clean, you don't feel like you are walking in to get hassled in buying a car. they go over everything in you price range. Michael Early was my Sales guy and he really took the time to explain all the bells and whistles in the car and the features it had in the car, You will not fine a sales man that is really hassling you to by a car from them. they get in and out super fast, your to waiting hours in there to complete all the forms. Thank you guys for all the great work you have done to streamline how easy this process was. More

I like the Hyundai product. But Tucson is the best car I've ever driven.Thank you But Tucson is the best car I've ever driven.Thank you More

Everyone at this dealership is top-notch - very friendly and professional. I recommend them all the time! and professional. I recommend them all the time! More

If I could give my review zero stars, I would. I have had a Hyundai car for the past 4 years. I bought my third Hyundai vehicle from Hyundai of Saint Augustine last year, a new 2023 Hyundai Palisa I have had a Hyundai car for the past 4 years. I bought my third Hyundai vehicle from Hyundai of Saint Augustine last year, a new 2023 Hyundai Palisade. I brought my Palisade to Hyundai of Saint Augustine to get a simple oil change on a Saturday. After coming home, the next day my car was leaking oil. Luckily for me, my husband is a technician and was able to fix the mistake of the technician who did not place the O-ring correctly. So we had to pay out of pocket for an entire oil filter kit in order to get a new O-ring. We reached out to Justin on Monday at 8 am and did not hear back from him until 5:30 pm that night. What if my husband was not a mechanic and I did not have a vehicle to drive? So after my husband was able to speak to Justin on Monday, Justin was unable to help and said that he had to speak to his manager. We did not hear from Justin after leaving a voicemail. We also left a voicemail for the service manager who never called us back. We did not hear from Justin again until Friday, 5 days later. We were told that we would be reimbursed for the money we had to spend to fix their technician's mistake, still have not received the reimbursement. We also asked to have my front grill to be warrantied when we came in for the oil change as the paint is delaminating. Justin said that pictures would be taken and he would bring this up to management as well. We were then told we would have to come back to the dealership Monday through Friday to have someone look at it in person. The entire point of taking pictures was to avoid having to come in on a Monday through Friday as I am a healthcare provider and do not have to ability to do that. Overall, very unsatisfied with the customer service. More

Staff is pleasant but not very attentive. My 16 month old car (with under 13,000 miles) was recently towed in to the dealer. It had not been driven in a month. The battery was dead and neede My 16 month old car (with under 13,000 miles) was recently towed in to the dealer. It had not been driven in a month. The battery was dead and needed to be replaced (under warranty) it still took about three hours to replace. Why? I had to walk to the counter every 20-30 minutes to find out what was going on. More