Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
509 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 509 reviews
January 06, 2024
Great dealership. Nice showroom and service center. Plenty of car choices and great staff to support. Nice showroom and service center. Plenty of car choices and great staff to support. More
by Garrett
Helpful December 29, 2023
Absolutely top tier service in the sales department and service department alike! We are treated like VIP every time we come in! service department alike! We are treated like VIP every time we come in! More
by KaraK
December 22, 2023
They didn’t tighten bolts on all tires, one front tire had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. More
by Carrieolson
Employees Worked With
Not on list
December 17, 2023
Love Infiniti of Kansas City. They have always exceeded my expectations, from purchasing my vehicle, to the finance department, to the service department, they are all top notch! They have always exceeded my expectations, from purchasing my vehicle, to the finance department, to the service department, they are all top notch! More
by Clynch74
December 12, 2023
Well-run dealership. The facility was clean and the wait area is nice with several amenities. The facility was clean and the wait area is nice with several amenities. More
by Sgalary
December 01, 2023
We have always liked Infiniti of KC. Service team is great. When it came time for a new car we worked with Todd Beal and he was great to working with. Very low key and extremely nice a Service team is great. When it came time for a new car we worked with Todd Beal and he was great to working with. Very low key and extremely nice and thorough. More
by Clwatkins1228
November 26, 2023
Great dealership and service! ! Never disappointed! Spencer also did great job explaining and keeping us informed! ! Never disappointed! Spencer also did great job explaining and keeping us informed! More
by Nickiebean
Employees Worked With
November 19, 2023
The entire experience was efficient, effective and professional with a pleasant waiting area and showroom. professional with a pleasant waiting area and showroom. More
by JGJ1979
Employees Worked With
Other Employees :
The sales receptionist was very pleasant and helpful as we looked at vehicles on the display floor while service was being performed.
November 17, 2023
They provide an excellent customer experience. My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same ex My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same experience each time! More
by janevagrigsby
Employees Worked With
October 20, 2023
Our purchase with Infiniti of Kansas City was excellent! They were extremely helpful & timely with everything. Going back for our next vehicle purchase. I recommend having Zeiad Elgayyar assist you as he he They were extremely helpful & timely with everything. Going back for our next vehicle purchase. I recommend having Zeiad Elgayyar assist you as he helps you get the best deal possible & sticks within your budget. Great experience! More
by josielynnmccorkendale21
Employees Worked With
Zeiad, Elgayyar
