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INFINITI of Kansas City

Merriam, KS

4.9
509 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 509 reviews

December 24, 2020

The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More

by Cherron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Cherron. We appreciate your business.

December 14, 2020

Very friendly and understandable. Highly recommended they took care of me and gave me a very good deal that I am happy with. Left with a brand new 2020 car very cool More

by Zeek1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate your business.

December 07, 2020

Randy Robinson everyone - go see him. We were just looking, not ready to trade and he changed that. We left with a new QX80 and he made the whole process a great time. His personality is the size of More

by ed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review Ed. We really appreciate it.

December 05, 2020

Very pleased with the service and communication as this was my first real experience with Infinity KC. The price was very reasonable as well imo. More

by Jhoskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate your business.

December 03, 2020

We recently purchased a QX60 from Infinity of Kansas City. Ramez Zaky was the sales representative who helped us through the process. He was great about providing important information so we could co More

by KZS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it.

December 01, 2020

Johnny was an excellent sales rep. Truth be told, he was the reason we bought the car. he was courteous, professional, and answered any question or concern big or small. In addition, he delivered the vehi More

by Terron W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny D. Armstrong
Jan 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it.

November 14, 2020

Best dealership ever!!! Made me feel comfortable as soon as I walked on the lot. Everyone we spoke with was friendly and helpful. Very professional. More

by Aggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Armstrong
Dec 01, 2020 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreicate it and appreciate your business.

November 01, 2020

My husband and I came into the Infiniti dealer Halloween day 2020. I was very nervous and didn't know what to expect. Randy introduced himself and the rest is history. He made the whole car buying experienc More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We love to hear that we met your expectations. Enjoy your new vehicle. We appreciate your business.

Dec 01, 2020 -

Patty responded

We are so very happy with our QX60!! Thanks again for all you do!!!

October 25, 2020

Easy and they worked with me to make it happen. Overall great experience with this dealership and the sales and finance staff. Not pushy at all and provided the info I needed to make a decision. More

by First time Infiiniti owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

INFINITI of Kansas City responded

Thank you for taking time to let us know how we did. We appreciate your business.

October 11, 2020

Infinit is extremely accommodating for services in my vehicle they ask me when can I come in I don’t have to wait my service is based on my availability More

by Tafig2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 01, 2020 -

INFINITI of Kansas City responded

Thank you for letting us know about your service experience. We love to hear it. Thank you for your business.

Apr 05, 2023 -

Tafig2004 responded

When customers spend over a certain amount at services a courtesy car wash would be nice. Most dealerships do this

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