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Ide Honda
Rochester, NY
1,599 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,599 reviews
January 03, 2026
Adam was great to work with. Answered all my questions and really listened to what I wanted. He made the process very easy. Answered all my questions and really listened to what I wanted. He made the process very easy. More
by Tfaq99
December 17, 2025
Worked with Jennifer Flammia at Ide Honda and was very pleased with her directness and no games. She is a person of her word, and I sincerely appreciated working with her. Very professional and knowledg pleased with her directness and no games. She is a person of her word, and I sincerely appreciated working with her. Very professional and knowledgeable about the product. She was able to sync my iPhone 17 with the Passport Trailsport Elite without any trouble, even when others were unable to do so. She took me through the whole vehicle, including the tech, and when she finished, I had a great understanding of the vehicle. I highly recommend the dealership and working with Jennifer! I believe I worked with Blake in finance, and he is a true professional and will go very far in this business. More
by mmastrodonato
December 13, 2025
Great experience with our latest Honda Pilot lease. Jennifer was great! Super helpful and provided all the information I needed and helped us find the right trim. Jennifer was great! Super helpful and provided all the information I needed and helped us find the right trim. More
by Honda Pilot Lease
Employees Worked With
December 08, 2025
Very rude , loud, condescending, doesn’t listen , degrades staff in front of customer making both customer and staff uncomfortable. Driving customers away from IDE . Shall report him to owner Mitch I degrades staff in front of customer making both customer and staff uncomfortable. Driving customers away from IDE . Shall report him to owner Mitch IDE . More
by Prof
December 02, 2025
Our sales associate Joe :Latus was a pleasure to work with. He was very professional well informed and simplified our transaction. I highly recommend this dealership. They treat you like a person and not with. He was very professional well informed and simplified our transaction. I highly recommend this dealership. They treat you like a person and not like just another sale. More
by fragola
Employees Worked With
December 02, 2025
I had an amazing experience working with Jen Flammia! She goes above and beyond, made the entire process smooth, transparent and stress free from start to finish. Jen was incredibly knowledgeable, answer She goes above and beyond, made the entire process smooth, transparent and stress free from start to finish. Jen was incredibly knowledgeable, answered all my questions and genuinely cared about helping me find the right car for my needs and budget. Highly recommend!! More
by bonniefallon92
Employees Worked With
November 18, 2025
From initial email contact to finalizing the deal, Emerson was a pleasure to work with. We felt confident that we got the right car at the right price. We also traded in our truck and got the trade Emerson was a pleasure to work with. We felt confident that we got the right car at the right price. We also traded in our truck and got the trade in price we wanted. Ide Honda had a huge inventory to choose from. 100% satisfaction. More
by DebG
November 14, 2025
Ide Honda was so great from my first phone call to closing up shop with them at the end of their night Tuesday night! Thank you so much Jenn Flammia for the easiest switch from one vehicle to another! closing up shop with them at the end of their night Tuesday night! Thank you so much Jenn Flammia for the easiest switch from one vehicle to another! My new girl is OUTSTANDING!! More
by Jenn S.
November 12, 2025
Right from the beginning Jennifer was phenomenal! I came in with a list of items that I needed to check off in finding the right vehicle for me and we worked through them all quite quickly. I am very I came in with a list of items that I needed to check off in finding the right vehicle for me and we worked through them all quite quickly. I am very happy with my new Honda CRV Hybrid and can't thank her enough for all of the work she put in for me. Highly recommended. Thank you Jenn ! More
by drholleran
Employees Worked With
November 10, 2025
Recently purchased a CRV Touring Hybrid at Ide Honda and had a wonderful experience. Jennifer was amazing to work with. Was able to anticipate my questions and was knowledgeable about the CRV new features. had a wonderful experience. Jennifer was amazing to work with. Was able to anticipate my questions and was knowledgeable about the CRV new features. A great experience! More
by msaxman
Employees Worked With
