
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,567 reviews
The new car experience Kiersten was a very helpful during my car buying (leasing) experience. Beyond that, she helped sorting out issues with the insurance company, making Kiersten was a very helpful during my car buying (leasing) experience. Beyond that, she helped sorting out issues with the insurance company, making the experience efficient. More
smooth experience, very professional salesperson and financ TJ Graham was polite, helpful and proactive without being pushy. Very professional, i thought, and a pleasure to deal with. So was the finance guy. Do TJ Graham was polite, helpful and proactive without being pushy. Very professional, i thought, and a pleasure to deal with. So was the finance guy. Don't remember the name and the face was covered by mask but out of 3 choices Rick Lombardi is mot likely the guy. All in all, two thumbs up for both of them More
29 Years and Counting I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, an I had another excellent service visit recently, thanks to Jim Milella and Don Stigler. After nearly 30 years, encompassing two Civics, an Odyssey, and a Fit (3/4 still in our family "fleet"), I'll be back again and again. Many thanks. More
Wonderful Experience! From the moment I contacted Ide Honda I had a great experience. I worked with Julian Barona, who was friendly, attentive, and easy to communicate with From the moment I contacted Ide Honda I had a great experience. I worked with Julian Barona, who was friendly, attentive, and easy to communicate with. I had a bit of complicated lease situation, and Julian took the time to answer all my questions and helped me get the best deal for my budget and needs. I felt like I was a priority -- not just as a customer, but as a person. I would recommend Ide Honda and working with Julian to anyone! More
Efficient and Clear TJ Graham was an excellent listener and tried to make sure I did find the correct vehicle in the right color choices. He also made separate time beyo TJ Graham was an excellent listener and tried to make sure I did find the correct vehicle in the right color choices. He also made separate time beyond the day of purchase for extra help with learning the new technologies. I visited 2 other Honda dealerships in the area and TJ had a large part in my choosing Ide Honda. More
I just bought my third Honda Civic from IDE Honda. My saleswoman was Kiersten Herman and she was wonderful to work with. She made everything easy especially during these times we are living in. I love my saleswoman was Kiersten Herman and she was wonderful to work with. She made everything easy especially during these times we are living in. I love my new car and I would recommend IDE and Kiersten to my friends. More
Thank you! Our experience at IDE Honda was exceptional! Kiersten was our salesperson and she was very knowledgeable and accommodating, especially given the requi Our experience at IDE Honda was exceptional! Kiersten was our salesperson and she was very knowledgeable and accommodating, especially given the required measures that are taken during the pandemic. Adam in the finance office was also extremely helpful in making sure we got the best deal. We felt comfortable and safe at IDE and test driving the cars. Thank you! More

My experience today with Ide Honda was absolutely wonderful! I can’t express enough how helpful and efficient the service that I received was. Kiersten is amazing hands down!!! She is personable, kin wonderful! I can’t express enough how helpful and efficient the service that I received was. Kiersten is amazing hands down!!! She is personable, kind, very knowledgeable and just goes above and beyond!!! I must also add the fact that I came from out of town and had only 24 hours to find and purchase a new car. Given the pandemic and current state of things, I imagined that the process would be nearly impossible if not grueling to say the least. To my satisfaction, it was a smooth and pleasurable experience. I cannot thank Kiersten enough for all of her hard work made seemingly easy and dedication to my experience and service. I would and will recommend Ide Honda to everyone. Especially if Kiersten is their sales associate! However, I’m confident that all the staff are superb! More
Great experience during the Pandemic. We traded in our 2013 Toyota Highlander, gave us a very fair price. Purchased new Honda Pilot all online with the exception of picking it up. Fantas We traded in our 2013 Toyota Highlander, gave us a very fair price. Purchased new Honda Pilot all online with the exception of picking it up. Fantastic experience and Jerry / Roberto did a great job for us. Could not ask for a better experience in buying a new car. Would I recommend Ide Honda, absolutely and will be a forever customer. More