Back

Ide Honda

Rochester, NY

4.8
1,570 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Contact Dealership

875 Panorama Trail S.

Rochester, NY

14625

Directions

By Type

Showing 1,570 reviews

June 16, 2020

Thank you! Our experience at IDE Honda was exceptional! Kiersten was our salesperson and she was very knowledgeable and accommodating, especially given the requi More

by kmelrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2020

My experience today with Ide Honda was absolutely wonderful! I can’t express enough how helpful and efficient the service that I received was. Kiersten is amazing hands down!!! She is personable, kin More

by savannahlynn68
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2020

Great experience during the Pandemic. We traded in our 2013 Toyota Highlander, gave us a very fair price. Purchased new Honda Pilot all online with the exception of picking it up. Fantas More

by kenneth.rando653
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Galante, Richard Lombardi
May 09, 2020

Guess this salesman is very very busy during this covid-19 pandemic. Inquired about lease specials and was told there would be new ones the next day. Never followed up with new specials and that was More

by ssmichaels0651
Recommend Dealer
Yes
Employees Worked With
Al Gleichauf
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

I highly recommend working with Rick Damico at Ide Honda. I had a great experience shopping and then leasing our new Pilot from Rick/Ide. More

by Dickenshe
Recommend Dealer
Yes
Employees Worked With
Rick Damico
April 01, 2020

Poor customer service I asked the finance manager to call me to let me know what APR I was approved for, but he never called. I called Ide, and it took over 7 hours to fina More

by NotHappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerry Lamb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Weil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lombardi
March 26, 2020

Professional all the way around! We were looking for a quality, low-mileage Honda CR-V and Ide Honda has just the perfect match. TJ Graham assisted us through the entire process with More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan O'Brien, Michelle Fischer, Ashley Pierce
March 23, 2020

I had the best experience I ever had at a car dealer. I had a very good experience at Ide Honda dealer. I was pleasantly surprised to see how nice and efficient Ide Honda folks treat their Customers and More

by RMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (tech), Melody Gould
March 16, 2020

Purchased a new car from Kiersen Herman. very accommodating; easy to work with; listened intensely; nicely focused on the details; always greeted with a pleasant phrase; Kiersten and Tony did More

by rod
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiersten Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Srye
March 11, 2020

car buying has always been so stressful for me but Julian made the whole process so easy and fun. Very patient with us and worked incredibly hard to find us something we would love that would also be safe fo More

by Tyadanza
Recommend Dealer
Yes
Employees Worked With
Julian Barona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan O’Brien
...
47
...