Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Honda
Rochester, NY
1,570 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,570 reviews
October 04, 2019
I was treated professionally and as if I were the only customer there. All staff were friendly and extremely helpful and patient when I would change my mind on my selections. Never felt rushed. Love this customer there. All staff were friendly and extremely helpful and patient when I would change my mind on my selections. Never felt rushed. Love this place and will recommend to my friends. More
by Julia
Employees Worked With
Roberto Galante, Rick Damico, Tony Srye
October 01, 2019
First new car in 13 years! Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable an Kiersten first contacted us through our webstie inquiry. From start to finish, she made the buying process straight forward and actually enjoyable and fun. No hassle, honest information, and no "high-pressure" sales tactics. She got us the exact vehicle we were looking for. We are loving our new Honda HRV. Would definitely recommend her to anyone looking for a new vehicle. THANK YOU, Kiersten!!!!! More
by Susan, Webster - NY
October 01, 2019
Brad is pleasant and appreciative. That in my book goes a long way. The price was right but his willingness to go the extra mile is what locked in the sale. It’s the 10th vehicle we’ve purchased at IDE and B long way. The price was right but his willingness to go the extra mile is what locked in the sale. It’s the 10th vehicle we’ve purchased at IDE and Brad has never let me down!! More
by Triple-G
October 01, 2019
Brad was very patient and helpful when me and my wife were looking for a new car. He took use through the different models and level to find what would work best for our family. Would recommend brad at I were looking for a new car. He took use through the different models and level to find what would work best for our family. Would recommend brad at Ide to everyone. Was very stress free and fun. We will be back for sure. More
by CJH6588
Employees Worked With
October 01, 2019
When I needed a new Honda Brad at Ide tray helped me find the one I wanted. Was patient and very knowledgeable. Would Definitely recommend him to everyone the one I wanted. Was patient and very knowledgeable. Would Definitely recommend him to everyone More
by Jimmy88
Employees Worked With
September 30, 2019
RICK DAMICO & SERVICE GAVE ME SUPERIOR CUSTOMER SERVICE RICK D'AMICO MADE ME FEEL WELCOMED. THE EXPERIENCE WAS FUN, THE PRICE WAS RIGHT AND THE PRODUCT IS EXCEPTIONAL. I ENJOY MY HONDA ACCORD VERY MUCH AND RICK D'AMICO MADE ME FEEL WELCOMED. THE EXPERIENCE WAS FUN, THE PRICE WAS RIGHT AND THE PRODUCT IS EXCEPTIONAL. I ENJOY MY HONDA ACCORD VERY MUCH AND LOOKING FORWARD TO MY NEXT LEASE AT IDE HONDA. THE SERVICE WAS AMAZING WHEN I PULLED IN FOR AN OIL CHANGE AND QUESTIONS THAT I HAD. THANKS IDE HONDA. More
by Frosty
Employees Worked With
Rick Damico
September 29, 2019
IDE all the way!! From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work From start to finish my Ide experience was perfection. Kiersten Herman is a great employee! Knowledgeable, professional, and just plain easy to work with. I was happy with everyone in the dealership and would recommend anyone to shop at ide and work with Kiersten. Once again, a happy customer! More
by Kevin
September 27, 2019
An awesome experience! I worked with Rick Damico. I traded in my older CRV and walked away with a brand new Fit. Rick worked with me to get a great deal and he was friendly I worked with Rick Damico. I traded in my older CRV and walked away with a brand new Fit. Rick worked with me to get a great deal and he was friendly and professional. More
by J.Duffy
Employees Worked With
Rick Damico
September 26, 2019
Purchasing a 2019 Honda CRV We worked with Rick Damico and the overall experience was outstanding. It was a low pressure, cordial environment and the product and sales experienc We worked with Rick Damico and the overall experience was outstanding. It was a low pressure, cordial environment and the product and sales experience are both great. I would recommend Rick and Ide Honda to anyone looking for a car and a great sales experience. More
by pce01
Employees Worked With
Rick Damico, Tony Srye
September 24, 2019
All positive I do like this dealership, - it's neat and clean and everyone is busy :) Joe Fantauzzo in particular, apart from being charismatic and handsome, also I do like this dealership, - it's neat and clean and everyone is busy :) Joe Fantauzzo in particular, apart from being charismatic and handsome, also very efficient, knowledgeable and professional. I guess I'm happy. More
by Silvestre Stallone
Employees Worked With
Rick Damico, Joe Fantauzzo
