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Ide Volkswagen
East Rochester, NY
987 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 987 reviews
March 22, 2020
Having another car from David Ruzhansky. Thank you for Having another car from David Ruzhansky. Thank you for working with me on the best deal on my payment for new 2020 Passat. Looking forward to enjoy Having another car from David Ruzhansky. Thank you for working with me on the best deal on my payment for new 2020 Passat. Looking forward to enjoy my car for another 3 years. More
by Alex091907
Employees Worked With
Helpful March 18, 2020
Great job Spencer. I love the new ride. Thank you and Joe for the great service you provided in purchasing my two volkswagen cross sports. for the great service you provided in purchasing my two volkswagen cross sports. More
by rcoffey52957
March 17, 2020
David provides excellent customer service and has thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David! thorough understanding of the vehicles. I love my new Arteon and it was a pleasure to work with David! More
by Jim.dzakowic
March 14, 2020
David was very responsive and understood all of our needs. He was also easy to interact with and had a fantastic knowledge of his products. needs. He was also easy to interact with and had a fantastic knowledge of his products. More
by Dana H.
March 14, 2020
Polite, professional and efficient I was very satisfied with my experience at Ide VW. Mr. Ruzhansky was an excellent shepherd through the process, explained things clearly and succinctl I was very satisfied with my experience at Ide VW. Mr. Ruzhansky was an excellent shepherd through the process, explained things clearly and succinctly, and was very easy and pleasant to interact with. More
by Dr. John Foxe
Employees Worked With
March 08, 2020
Love love love my new VW! I just bought a new-to-me 2014 VW CC. I love it! The whole experience was quick and easy- I found a car I liked, Dave helped me to look at that one an I just bought a new-to-me 2014 VW CC. I love it! The whole experience was quick and easy- I found a car I liked, Dave helped me to look at that one and compare it to others on the lot. When it came time to make the purchase, it was painless-Dave took care of everything! I would definitely buy another car from Ide and from Dave again. Thank you for my (new) VW! More
by amytorres
March 02, 2020
First car from the Ide Family of Dealerships I have been purchasing cars in the Rochester area for many years. I had been looking for a certain model and color and happened to find it at Ide VW. I have been purchasing cars in the Rochester area for many years. I had been looking for a certain model and color and happened to find it at Ide VW. I was drawn to Ide by the fact that they support many different organizations in the area. One of the groups they sponsor is one that I do a good deal of work with - so it just makes sense to support the people that support our cause. Spencer Clarke was a great salesperson to deal with and he worked hard to get us the best deal. Thanks to them, I'm now driving a new car that is beyond anything I thought I'd ever own. Thank you Spencer, and Thank You to the Ide Family of Dealerships - you make our area a fine place to call home. More
by cmyers-AU
February 29, 2020
We bought a vehicle through Ide Volkswagen . Dave was our salesperson and was a pleasure to work with. Very professional and thorough. Would definitely use Dave again salesperson and was a pleasure to work with. Very professional and thorough. Would definitely use Dave again More
by VW purchaser
Employees Worked With
February 28, 2020
After hearing an ad on the radio (92.5 WBEE) about a great promotion for the 2019 Golf Alltrack, I made an appointment to visit David at Ide Volkswagen. I was in a less than ideal situation with my tru great promotion for the 2019 Golf Alltrack, I made an appointment to visit David at Ide Volkswagen. I was in a less than ideal situation with my truck and had been looking for a different vehicle with lower miles. David not only was able to help me, he got me into a brand new car - something I never even considered. Everyone at Ide was very helpful and patient with me and my young daughter, I was very impressed. I absolutely love my new Golf Alltrack and look forward to my new relationship with Ide Volkswagen! More
by antonia.natrigo5
