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Ira Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,197 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,197 reviews

March 26, 2024

Excellent service from Ira and my service advisor,Laurie. Laurie was efficient, prompt and gave effective attention to the details. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had an excellent experience and that Laurie provided efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 24, 2024

Fast and courteous. Nice space to relax in with water and snack’s. Very comfortable and warm. More

by R1roadrash75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 24, 2024

First visit. Beautiful facility, professional staff, good service. Looking forward to working with them. Thanks. More

by Rmbanksnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Messenger
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Mar 26, 2024 -

Ira Lexus of Manchester responded

Thank you for choosing us for your first visit! We're delighted to hear that you found our facility beautiful, our staff professional, and our service good. We appreciate your kind words and look forward to working with you in the future. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Helpful
March 23, 2024

Laurie is the best Service Advisor! She is fast, efficient, and very precise. She gets the work done right the first time and every time! More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Ira Lexus of Manchester responded

That's wonderful to hear! We're thrilled that Laurie has provided you with such excellent service as a Service Advisor. Being fast, efficient, and precise is important to us, and we're glad that Laurie consistently gets the work done right the first time. Thank you for your kind words, and we look forward to passing along your appreciation to Laurie.

Helpful
March 23, 2024

The dealership experience was first class. However, the service technician, Eddie, was not so helpful. After putting on new wiper inserts, I drove my Lexus and came back to show some streaks. More

by gautamerande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Apr 12, 2024 -

Ira Lexus of Manchester responded

Thank you for bringing this to my attention. I apologize that your experience with Eddie was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kelli Sforza Master Certified Service Director ksforza@Group1Auto.com

Helpful
March 21, 2024

Ira service department went out of their way to help us manage a large repair !! More

by ducsaiphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Ira Lexus of Manchester responded

We're glad to hear that our service department went out of their way to help you manage a large repair. Thank you for choosing us!

Helpful
March 19, 2024

I have had the pleasure of working with Joe Cardello for many years. He is great to work with and I trust him immensely, he has never disappointed me. More

by caalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Ira Lexus of Manchester responded

That's wonderful to hear that you've had such a positive and trustworthy experience with Joe over the years. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 19, 2024

This is a excellent dealership. The Salesman who I worked with was honest and fair. The garage is clean and the serice wad top notch. More

by rtdez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Curkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ira Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 19, 2024

The representative was very polite and knowledgeable. It was as nice an experience as It could be. More

by Lexus21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
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Mar 21, 2024 -

Ira Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 18, 2024

IRA Lexus cares about the customers. When my Gx460 nav system stopped working and car was out of warranty, they worked with Toyota and replaced it at no charge to me. They always make m More

by Anil V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ira Lexus of Manchester responded

Thank you for sharing your experience! We're delighted to hear that you received excellent customer care at Ira Lexus of Manchester. It's great to know that we went above and beyond to work with Toyota and replace your GX460 nav system at no charge, even though the car was out of warranty. We're glad that you feel welcome and that you find the sales and service teams to be top-notch.

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