Jack Phelan Chrysler Dodge Jeep RAM
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Had a great experience, ray was amazing, friendly, and very attentive. I will definitely recommend very attentive. I will definitely recommend More
Jacob K was great. Very knowledgeable and extremely helpful. Did a nice job of walking us through the process. I highly recommend him. Great job helpful. Did a nice job of walking us through the process. I highly recommend him. Great job More
Great customer service with no pressure to buy. Reymundo's service was great and was very helpful when it came to buying a vehicle. Thanks Rey for your service, patience and knowledge. This Jack Ph Reymundo's service was great and was very helpful when it came to buying a vehicle. Thanks Rey for your service, patience and knowledge. This Jack Phelan makes people feel comfortable like a family should, thank you everyone! More
We walked in somewhat knowing what we wanted and Jezabel was so patient and assertive. We test drove a car and immediately went in to talk numbers. Everyone was helpful and so patient! If you’re looking for was so patient and assertive. We test drove a car and immediately went in to talk numbers. Everyone was helpful and so patient! If you’re looking for a new purchase, see Jezabel and her team! More
My truck was in for service and I was told internal trans failure without dealer even test driving or inspected besides pulling codes basically the free auto zone code read special. Miles on vehicle were i failure without dealer even test driving or inspected besides pulling codes basically the free auto zone code read special. Miles on vehicle were identical to miles when I brought in for service. Vehicle was Flagged for egr and dpf delete and now my warranty has been branded and Chrysler will no longer cover anything under warranty again. Service manager said he did everything he could to help but the obvious auto zone code scan that took a few seconds still cost me $170. I asked to talk to Adam the service manager at the cashiers desk and figured at this point I would just pay my bill since the service writer didn't want to give me the time of day. So I paid the balance so I could get out of there as fast as possible. After paying they had me continue waiting for about 10 min out in the service are when he finally came out and offered to talk to another manager about trying to reverse charges for the diagnostic inspection and said he didn't know I was coming to get vehicle or he would of supposedly taken off. I told service writer day and time I would pickup truck. I tried to talk to Service writer Mike T before paying my bill as well to question the diagnosis at first but then he told me to see cashier as he was looking up Trump Pics on his cell phone while on hold with someone else. BTW his desk is within arms reach of printer and I just asked if he could show me the printout before I paid which I didn't think was out of line. If he really wanted to reverse charges he would of just taken care of it so I left with zero refund as I didn't want to hear about how he would like to help you out but his hands are tied after waiting just like when I called Chrysler and they told me dealer stated my exhaust mods blew my trans at 14k miles and now my warranty is no longer valid. More
I thought being a customer through commercial, I would have been better taken care of. However, this has no reflection on Tino. Was great, patient and very accommodating. He did an awesome job. Than have been better taken care of. However, this has no reflection on Tino. Was great, patient and very accommodating. He did an awesome job. Thanks Tino! And Sebastian. More
Awesome and knowledgeable staff very helpful and very professional Adam and George did a great job and got me in and out with the vehicle i wanted professional Adam and George did a great job and got me in and out with the vehicle i wanted More
Jacob K was awesome to work with. He explained everything well with transparency. Keep up the great work and I look forward to future transactions. well with transparency. Keep up the great work and I look forward to future transactions. More
We drove 35 miles to see a vehicle we couldn’t find anywhere else . We came to “kick the tires”, with no intention of buying this particular vehicle ( Jeep Grand Cherokee 80th Anniversary Edition ) tod anywhere else . We came to “kick the tires”, with no intention of buying this particular vehicle ( Jeep Grand Cherokee 80th Anniversary Edition ) today . We absolutely loved the vehicle , and because of the extremely friendly , professional service ( and great price ) we received , we pulled the trigger . Couldn’t be happier about our decision, and will highly recommend Jack Phelan to my friends and associates. Great experience today ! More
Jezabel and Svet were amazing! They went above and beyond to make sure all my needs were met. Extremely happy and pleased with their service! to make sure all my needs were met. Extremely happy and pleased with their service! More