Jackson Acura

I made an appointment for an oil change. I am always unsure when I go here who to speak to. There doesn’t seem to be one person responsible for my car. Two hours later without one single person touchi unsure when I go here who to speak to. There doesn’t seem to be one person responsible for my car. Two hours later without one single person touching base with me about the delay my car was ready. Communication is key and this service center does a poor job of that. I can’t rate anyone because I have no clue who was responsible in that department. More

Asvv by usual my service was excellent. I had a fill in for my usual service manager and he was wonderful as well. Good job for my usual service manager and he was wonderful as well. Good job More

Great work on my work and very knowledgeable about the service and car. Dealership was neat and Wait time was decent . Reviewed the work done on my car service and car. Dealership was neat and Wait time was decent . Reviewed the work done on my car More

Friendly people. Good service. Typically very timely. Clean and comfortable waiting areas. Nick Covino is always pleasant and knowledgeable. I appreciate his help and efforts to keep my car in good sha Clean and comfortable waiting areas. Nick Covino is always pleasant and knowledgeable. I appreciate his help and efforts to keep my car in good shape. More

Nicole was a pleasure to work with. She kept me up-to-date and my vehicle was service very quickly! she reviewed everything that happened in the service and my future needs. it was an excellent exp up-to-date and my vehicle was service very quickly! she reviewed everything that happened in the service and my future needs. it was an excellent experience. More

Kendall was outstanding. He cared about us and kept us informed. And, unlike many places, he actually smiled. Felt like old time service and that was refreshing to us old folks. informed. And, unlike many places, he actually smiled. Felt like old time service and that was refreshing to us old folks. More

Daniel B. was very helpful. He took the time to explain many features on the cars and answer many questions. I appreciated his no pressure, but very attentive approach. many features on the cars and answer many questions. I appreciated his no pressure, but very attentive approach. More

Was in and out pretty quickly for a service. Easy to schedule an appointment (and same day). Staff is always friendly and helpful. Wish there was some socially distanced places for people to wait for th schedule an appointment (and same day). Staff is always friendly and helpful. Wish there was some socially distanced places for people to wait for their car (ie. Outdoor seating) More

I’ve been to this dealership quite a few times. Everyone there is super personable, super respectful, and really responsive to what you need. My salesmen, Sergei, was super funny and very respectful through there is super personable, super respectful, and really responsive to what you need. My salesmen, Sergei, was super funny and very respectful through the process. We did handle the car deal over the phone mostly and he was incredibly responsive. I’m a young person. (23 years old) so it was nice for someone not to pre-judge me. Joey in finance was really funny also and was straight to the point and explained everything incredibly well and concisely. 10/10 would recommend Jackson Acura! They have a pretty good selection. Of inventory, too, which is surprising in today’s car world. More

The Jackson Acura Service Team took great care of my warranty services. Best experience I've had at any dealership. The team completed the warranty claim as promised and on time. warranty services. Best experience I've had at any dealership. The team completed the warranty claim as promised and on time. More