Jackson Acura

Jackson Acura responded

Thank you for your fantastic review! We're so glad to hear that our team provided you with the knowledge and support you needed to make an informed decision. It’s great to know that the process was seamless and that everything was ready for you so quickly. We're thrilled you had such a positive experience and would consider purchasing with us again! At Jackson Acura, we prioritize transparency, respect, and outstanding service, and we're glad that came through in your experience. If you need anything in the future, feel free to reach out. We look forward to serving you again - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that Nick continues to provide you with great service and assistance during your visits to our service center. Your kind words affirm our commitment to delivering exceptional customer care every time. If there’s ever anything else you need, please don’t hesitate to let us know. We truly appreciate your loyalty and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you were pleased with the service during this visit, though we’re sorry to learn about your concern with the mud guards installed on your previous RDX. Your observations are important to us, as they help us improve our processes and the quality of service we provide. While we regret that this issue impacted your satisfaction, we’re always here to address such concerns and discuss options that work best for you without causing further inconvenience. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Your loyalty means a great deal to us, and we’re committed to ensuring every experience meets your expectations! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing such a heartfelt review of your car-buying experience! We’re delighted to hear that Chege provided you with exceptional service and made the process seamless and enjoyable. His professionalism, honesty, and dedication to ensuring our customers’ satisfaction truly reflect the values we uphold at Jackson Acura. We’re thrilled that you’re happy with your new car and the personalized attention Chege provided throughout your journey. Your kind words and recommendation mean so much to us, and we look forward to assisting you with any future automotive needs. If there’s ever anything more we can do for you, don’t hesitate to reach out. Enjoy every mile in your new car! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing such an incredible story about your experience with Jackson Acura! We’re honored that your wife trusted us again after her unfortunate accident, and we’re thrilled that Chege and Joey were able to provide exceptional service in helping both of you find vehicles that exceeded your expectations. Your loyalty and recommendation truly mean the world to us, and we’re proud to have earned your continued trust. It’s wonderful to hear that our team made the car-buying process so positive and enjoyable for your family. If there’s anything we can do to support you in the future, whether it’s service or any automotive needs, please don’t hesitate to reach out. Enjoy your new vehicles, and thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your 5-star review! We’re thrilled to hear you had a courteous and professional experience with us. Providing quick and efficient service, along with little touches like the complimentary car wash, is how we aim to exceed expectations. We truly appreciate your loyalty and look forward to welcoming you back for future visits. If there’s ever anything you need, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that your car-buying journey was seamless and that everything went well without any issues. It’s wonderful to know that Anzor was able to provide the knowledge and assistance you needed throughout the process, and that he took the time to find answers whenever necessary. We pride ourselves on maintaining clear, consistent, and timely communication to ensure that every customer feels supported and informed every step of the way. Your satisfaction is our top priority, and we’re so pleased that we were able to meet your expectations. If you ever need anything moving forward, please don't hesitate to reach out. We’re always here for you! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you very much for taking the time to share your experience! We’re thrilled to hear that our team, including Byron, Michael, and Bob, made you feel welcomed and supported throughout your car-buying journey. Providing a seamless and personalized experience is always our goal, and we’re so pleased to know we exceeded your expectations. Your kind words about our service and training mean a lot to us, and we’re grateful for the opportunity to support you as you enjoy your new ZDX. If you need anything else, please don't hesitate to reach out. Thank you for your trust and recommendation! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your 5-star review! We're delighted to hear that Nick and our technicians provided you with a quick and efficient visit while maintaining their high level of expertise. Delivering exceptional service in a timely manner is always our goal, and it’s wonderful to know we met your expectations. We greatly value your trust in us and look forward to assisting you again in the future. If there’s anything you need, please don’t hesitate to reach out. Warm Regards, Jackson Acura Team