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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,917 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,917 reviews

October 25, 2024

Knowledgeable, courteous, time efficient. This is from my last service appointment. They addressed each of my issues professionally. More

by Drdunbar2new
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We’re delighted to know that your service appointment was handled efficiently and professionally. Our team strives to provide knowledgeable and courteous service, and it’s great to hear we met those expectations during your visit. We truly value your feedback and appreciate the trust you place in us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

October 24, 2024

Sergei is one of the best car salesman that I have ever worked with. He knows his customers and what they want. We feel like family with him. Also Jackson Acura is a great dealership. More

by rmplaskon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience with Sergei and the Jackson Acura team! We’re delighted to hear that his expertise and dedication made you feel like family. Building lasting relationships with our customers is something we take to heart, and it’s rewarding to know Sergei’s personalized approach left such a positive impression. If you have any questions or need anything else, please don't hesitate to reach out. We appreciate your loyalty and look forward to welcoming you back for many more outstanding visits - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 24, 2024

They did a great job. They were extremely easy to work with. It was a enjoyable transaction. More

by scrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to know the transaction was smooth and enjoyable for you. Our team takes pride in making each visit as seamless and straightforward as possible. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and look forward to working with you again in the future! Warm Regards, Jackson Acura Team

October 24, 2024

This dealership puts customer first! They always make sure the customer is satisfied. I never use another dealership. This dealership makes me feel at home. Also, they have quick service More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Reggie in sales is phenomenal! I absolutely loved working with him!
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Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words and loyalty to Jackson Acura! We're thrilled to hear that you feel at home with us and that our commitment to customer satisfaction and efficiency makes each visit worthwhile. Ensuring a welcoming experience is at the core of our values, and it’s wonderful to know we’ve earned your continued trust. We’re here whenever you need us, and we look forward to serving you for many more visits! Warm Regards, Jackson Acura Team

October 24, 2024

Sabri was excellent. They were able to address my issue quickly despite busy conditions due to a recall. More

by Parrott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri excellent
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Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Sabri provided excellent service and that our team could address your issue promptly. We’re committed to prioritizing our customers’ needs, and it’s great to know we were able to make your visit smooth and efficient. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

October 24, 2024

Another great experience at Jackson Acura. Regular maintenance + new tires. Jackson continues to exceed my expectations even when the reason for coming by is just standard maintenance. More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful feedback! We’re delighted to hear that your recent visit for maintenance and new tires was another positive experience. Exceeding expectations, even with routine service, is something our team strives for every day, and it’s incredibly rewarding to know we’ve made that difference for you. We truly appreciate your loyalty and look forward to continuing to support all your vehicle needs with the same dedication. Don’t hesitate to reach out if there's anything else we can assist you with! Warm Regards, Jackson Acura Team

October 24, 2024

excellent service by the team and supported by Sabri as service consultant. Keep it up More

by pradeep.nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sabri
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Nov 12, 2024 -

Jackson Acura responded

Thank you for your encouraging words! We're thrilled to know you experienced excellent service with the support of Sabri as your service consultant. We take pride in providing attentive and thorough care for our clients, and feedback like yours motivates us to continue our commitment to exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Warm Regards, Jackson Acura Team

October 22, 2024

I am very satisfied with the quality customer service that I received from Jackson Acura!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that you were satisfied with the quality of customer service you received. Providing exceptional service is at the heart of what we do, and we’re grateful for your trust in Jackson Acura. If there’s anything more we can do to assist you in the future, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

October 22, 2024

Hands down Jackson Acura is the best! The service department is always top notch. Nick has been my go to for over a decade. I've purchased 3 cars from their dealership and my family ha More

by RAMY940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri
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Nov 06, 2024 -

Jackson Acura responded

Thank you so much for the glowing review and for your continued loyalty over the years! We’re truly honored to be your trusted dealership and service provider. It’s wonderful to hear that Nick has consistently taken great care of you, and we’re thrilled that you’re enjoying your MDX. We work hard to create exceptional experiences for our customers, and it’s gratifying to know we’ve earned your trust and recommendation. Your support means the world to us, and we look forward to continuing to serve you and your family in the future. Warm Regards, Jackson Acura Team

October 21, 2024

Professional business acumen and peace of mind know your Acura is up to manufacturer’s quality standards. More

by threedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback and the five-star rating! We take great pride in maintaining the highest standards for both sales and service, ensuring that every customer’s Acura is in top condition. It’s rewarding to know that our commitment to quality and professionalism has provided you with peace of mind. We truly appreciate your trust in us and look forward to continuing to meet your needs. Warm Regards, Jackson Acura Team

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