Jackson Acura

Nick is always available to make sure our Acura and Honda stay in tip top shape. Wouldn’t go anywhere else. Nick is great yes stay in tip top shape. Wouldn’t go anywhere else. Nick is great yes More

We visited the dealership late in the evening, but everyone worked patiently to complete the transaction beyond the regular working hours. Our primary interaction was with Rob Flauter who helped with everyone worked patiently to complete the transaction beyond the regular working hours. Our primary interaction was with Rob Flauter who helped with the sale and did everything professionally. He has also been very responsive after the sale as and when we had questions. Overall, great experience. More

Jackson Acura always does excellent work. Yvonne goes above and beyond. Her level of knowledge and professionalism makes this Acura service department second to none. above and beyond. Her level of knowledge and professionalism makes this Acura service department second to none. More

Always a pleasure bringing my RDX in for service here. Very friendly and courteous service along with a clean and comfortable waiting area for customers. Very friendly and courteous service along with a clean and comfortable waiting area for customers. More

Nick and Sergei are great. Nick is always so nice and Sergei is always ready to help me with anything I neeed, from loaning a car, to help with the radio. Thanks. Sergei is always ready to help me with anything I neeed, from loaning a car, to help with the radio. Thanks. More

Kendall in the Service Dept is an outstanding Service Advisor. He was diligent and knowledgeable. I felt he cared about my concerns and the safety of my vehicle. Thank you Kendall! You’re the best! Advisor. He was diligent and knowledgeable. I felt he cared about my concerns and the safety of my vehicle. Thank you Kendall! You’re the best! More

Thanks for your help fast and friendly service thus is my second time leasing a car with Reggie at this dealership. All I had to do was call and my car was ready when I got there. second time leasing a car with Reggie at this dealership. All I had to do was call and my car was ready when I got there. More

This was by far the worst experience I’ve had at Jackson Acura. Months before my headlight bulb went out I inquired about pricing for changing the entire headlight and covering and was told a price of aroun Acura. Months before my headlight bulb went out I inquired about pricing for changing the entire headlight and covering and was told a price of around $1,500. Needless to say, the headlight went out and I took my car to get the bulb changed. The service rep tells me it’s not just the bulb that went out, but something with the igniter and it would cost $1,500; however, the cost would not include a new covering. Utterly RIDICULOUS! How can one rep quote me the same price to change out the entire headlight and covering??? Then another quote me the same price for just the headlight! This was a complete rip off and to say I was thinking about trading my car in. Nope, not here. And this saddens me because I’ve NEVER had an issue with this place. Completely disappointed! More

An excellent car-buying experience at Jackson Acura! Rob Flauter actually made it fun to buy a new car...I came by the dealership at least four times so that every member of the family could try it out and Flauter actually made it fun to buy a new car...I came by the dealership at least four times so that every member of the family could try it out and make sure it was the right vehicle for us. Rob was extremely helpful, had a great sense of humor, and communicated clearly and consistently with me (other dealerships wouldn't even call to follow up on a test drive!). Highly, highly recommended. More

Excellent explanation of recommended maintenance and help prioritizing the bigger ticket items. Appreciated quick arrangement of a loaner car. Car was ready when promised and at expected price. prioritizing the bigger ticket items. Appreciated quick arrangement of a loaner car. Car was ready when promised and at expected price. More