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Jackson Acura

Roswell, GA

4.8
6,872 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,872 reviews

January 13, 2021

Jackson didn't correctly evaluate the problem with my scraped wheel and it cost me several additional visits and an extra $200. Going elsewhere now. More

by bill.mitchell222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know their names
Jan 27, 2021 -

Jackson Acura responded

If you’re open to discussing this further, please call us at 770-650-4050 and ask to speak with Rodney, our Service Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

January 13, 2021

Great service - always, used them for over 20 years now. The service level is great, facility always clean and welcoming and I enjoy talking to the service staff beyond my direct service advisor. More

by SWMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Jan 14, 2021 -

Jackson Acura responded

Thank you for leaving this 5-star review!

January 13, 2021

A warm and courteous greeting by the service representative. He kept me informed regarding the service and made the exiting as simple as possible. The car purred on the way out. More

by jgaryh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 13, 2021

This dealership has great customer service and they have a great service turn around time, I’m never waiting very long for my vehicle. Definitely recommend! More

by tcutler1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 11, 2021

Always a pleasure working with Sergei and Dmitry!! Easy process and our 3rd purchase from Jackson Acura!! Joey in finance was great as well and made it a great experience for our daughters first purchase!! More

by trudyrdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

January 11, 2021

Paul Silverman was very helpful and answered all my questions. He made the purchase an easy and stress free experience. I would highly recommend Paul and Jackson Acura. More

by Ajwells27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

January 11, 2021

Love Yvonne. Came in with a recurring issue with my car. Didn’t have to wait long. She really Looks out for the customer. Thank you Yvonne More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Jackson Acura responded

Thank you for taking the time to leave this wonderful 5-star review for Yvonne!

January 10, 2021

Great service they helped me out a lot. I recommend this dealership for you if you want a good price car and a trustworthy vehicle More

by bahhodiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2021

Always the best service. Clean and professional the team and Nick always do the best job. I always feel that the pricey is fair and the service is accurate. More

by kcorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

January 09, 2021

I enjoyed my experience with Jackson Acura. The service was great. Every one I encounter was very nice. It was quite easy to relax and wait. More

by GABB6451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Jan 11, 2021 -

Jackson Acura responded

Thank you for this 5-star review!

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