Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Acura
Roswell, GA
6,880 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,880 reviews
December 10, 2020
Sergei and Bob were very helpful, and they answered all of our questions. We never felt pressured, and we are so pleased with Jackson Acura's level of service and our new RDX! of our questions. We never felt pressured, and we are so pleased with Jackson Acura's level of service and our new RDX! More
by Car buyer
December 10, 2020
Everything was great! The entire process was seamless, quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson A quick, all my questions were answered and I felt comfortable. Reggie Hammond is one of the best sales reps I’ve worked with. I give him and Jackson Acura 5 Stars! More
by SMH1405
Verified CustomerDecember 10, 2020
Sergei made this transaction very easy.I was in and out of the dealership in about 2.5 hours including test drive. The best part is that I drove home in a brand new, beautiful 2021 RDX!!! of the dealership in about 2.5 hours including test drive. The best part is that I drove home in a brand new, beautiful 2021 RDX!!! More
by alexO
December 08, 2020
Took my daughter’s car to have a few things checked out before the 30 day warranty expired. Was first greeted by a nice kid who took all of my information. We waited a bit since we did not have an appoin before the 30 day warranty expired. Was first greeted by a nice kid who took all of my information. We waited a bit since we did not have an appointment. I had spoken to someone in the service dept earlier that day & was told to bring it in. Next comes a service advisor that was extremely rude, condescending & short. I was so uncomfortable. My dad was with me as well & felt that this individual could care less about my concerns & gave me the most curt answers to my questions. I got so aggravated & asked for my Salesman who sold me the car which Pat (found out his name later) said there was no way to get in touch with him & to walk over the the used car bldg. I NEVER want to deal with this arrogant advisor again. My salesman Rob F. was the best though! He listened to my concerns, answered my questions & fixed the problem. This experience was ridiculous to say the least. My father normally works with Yvonne so that will be my request if I ever have to bring my daughter’s car back again. More
by Cathy
December 08, 2020
Wonderful experience! Cameron was very professional and knowledgeable of the cars I looked at. Cameron was straight forward with pricing and our negotiation process was minimal. I wouldn’t hesitate to reco knowledgeable of the cars I looked at. Cameron was straight forward with pricing and our negotiation process was minimal. I wouldn’t hesitate to recommend Jackson Acura to anyone looking to purchase a new Acura. This is my third Acura in a row. More
by gbrincefield
December 08, 2020
Wonderful experience! I will highly recommend Sergei and Jackson Acura to family & friends. Easy direct communication to get me in the right car for my budget. Delivery was quick while still being thorough. Jackson Acura to family & friends. Easy direct communication to get me in the right car for my budget. Delivery was quick while still being thorough. Love the car!! More
by amy42
December 08, 2020
Nick does a great job communicating. I feel he understands and try’s to make best recommendation. Glad for his experience and tenure. His assistance is much appreciated understands and try’s to make best recommendation. Glad for his experience and tenure. His assistance is much appreciated More
by peter Blakeney
Employees Worked With
December 07, 2020
Stopped in on a Saturday at 12:45 pm for an oil change. Had to go down the street to do an errand while I was waiting. The service tech ordered a Lyft driver to pick me up so I wouldn't have to walk back Had to go down the street to do an errand while I was waiting. The service tech ordered a Lyft driver to pick me up so I wouldn't have to walk back. They also recommended new filters which is a great idea with the potential for COVID flying through the air inside the car. I was back in action by 2:15 pm. More
by susantucker06
Employees Worked With
Pat Crossen
December 07, 2020
Great people. Willing to work with me. Made the new car purchase a dream. Took my old car gave me a competitive number. Would encourage others to visit the dealership. purchase a dream. Took my old car gave me a competitive number. Would encourage others to visit the dealership. More
by MCChat62
December 07, 2020
Yvonne needs to go go to charm school. She's anything but friendly. I'm going to acura carland next time, just to avoid her. but friendly. I'm going to acura carland next time, just to avoid her. More
by donaziza
Employees Worked With
