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Jackson Acura

Roswell, GA

4.8
6,934 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,934 reviews

September 01, 2024

I knew I had some work that needed to be done. As always Jackson Acura delivered with exceptional service. More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your continued trust in Jackson Acura! We’re delighted to hear that we met your expectations with exceptional service once again. Our team is dedicated to providing top-notch care and ensuring that all your vehicle needs are addressed with the highest level of professionalism. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

September 01, 2024

Nick was helpful and patient since I usually have a number of questions. This time it was a more complex job and Nick followed through from beginning to end. Thanks for a job well done. More

by a.campbell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Nick was able to assist you with patience and thoroughness. At Jackson Acura, we pride ourselves on providing excellent service and ensuring that all our customers' needs are met with care. We deeply appreciate your loyalty and are glad Nick could help with your complex job. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

August 30, 2024

Great dealership with excellent customer service! Easy to schedule and get service with accommodations and walkable to areas to walk. More

by jhardy2184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 29, 2024

Yvonne has been my service writer for years and I always have the best experience when I come in! More

by leslie_nchls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that Yvonne has consistently provided you with excellent service over the years. At Jackson Acura, we strive to build long-lasting relationships with our customers, and it’s wonderful to know that Yvonne has been a key part of your positive experiences with us. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm Regards, Jackson Acura Team

August 29, 2024

Always consistent. . Everything done on a timely basis. Very comfortable waiting area. Straight answers from service advisor. More

by MCMARKETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your review! We’re thrilled to hear that you consistently experience timely service and find our waiting area comfortable. It’s also wonderful to know that our service advisor provides you with clear and straightforward answers. At Jackson Acura, we are dedicated to maintaining a high standard of service and ensuring that every customer feels valued and well-informed. We strive to create a welcoming environment where transparency and reliability are at the forefront of our business practices. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm Regards, Jackson Acura Team

August 29, 2024

I am writing to express my sincere appreciation for the outstanding service I received from Paul Silverman during my recent lease of an Acura at your dealership. From the moment I first contacted Paul, More

by Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Dear L Greenbeg, Thank you so much for your kind words and detailed feedback. We’re thrilled to hear that Paul Silverman provided you with outstanding service during your recent lease with us. It’s wonderful to know that his professionalism, knowledge, and dedication made your buying process smooth and enjoyable. At Jackson Acura, we pride ourselves on delivering exceptional customer service and creating a welcoming environment for all our customers. It’s clear that Paul exemplifies these values, and we’re grateful for your recognition of his efforts. Your recommendation means a lot to us, and we truly appreciate your support. If there’s anything more we can assist with or if you have any questions in the future, please don’t hesitate to reach out. Thank you once again for sharing your positive experience! Warm Regards, Jackson Acura Team

August 28, 2024

I'm always very pleased with the support I receive at Jackson Acura in Roswell, GA. Nick Covino is my go to guy all things service related. I always trust him and have full confidence in his guidance. More

by Dennis Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that you consistently receive great support from Nick and the team at Jackson Acura. It’s fantastic to know that you trust Nick for all your service needs and feel confident in his guidance. At Jackson Acura, we are committed to providing excellent service and ensuring our customers' satisfaction every time they visit. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 25, 2024

I should probably just write "ditto. " Like other reviews, we couldn't be more pleased with our experience with Jackson Acura. The dealership should clone Byron Womack. He is not the t More

by Neal Fondren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Womack
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing such a thoughtful review! We're delighted to hear that your experience at Jackson Acura was so positive and that Byron made a lasting impression. We take pride in creating a welcoming environment where our customers feel supported and valued, rather than just sold to. It's wonderful to know that this approach resonated with you. Your kind words about the culture here mean a lot to us, and we’re glad that you felt the difference from the moment you walked in. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

August 25, 2024

Chege did a fantastic job in finding the right vehicle for us. He has excellent project knowledge, he's professional, warm and an amazing salesperson! Joey did a wonderful job in handling all the paperwor More

by turneratl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words and the 5-star review! We’re delighted to hear that Chege and Joey provided you with such a positive experience. At Jackson Acura, we pride ourselves on our commitment to excellent service and making each customer’s journey as smooth and enjoyable as possible. We’re glad that Chege’s expertise and Joey’s thoroughness made a difference in your car-buying process. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 23, 2024

Chege was very attentive to our needs. He listened to requirements for the car we were interested in purchasing. Excellent serviceTo start to finsh. Would diffinetly recommend for car purc More

by pmungai55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words! We’re thrilled to hear that Chege provided attentive and excellent service throughout your car purchase experience. At Jackson Acura, we’re committed to understanding our customers’ needs and ensuring a smooth, satisfactory process from start to finish so they can find their perfect fit. Your recommendation truly means a lot to us, and we’re here to assist with any future needs you might have. Thank you for choosing Jackson Acura - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

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