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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,893 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,893 reviews

December 13, 2023

Worked with Sergei on the purchase of a new Integra. It was an absolute pleasure working with him. Extremely transparent on the price. Got me what I was looking for and came in lower than all the oth More

by srshenoy1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience with Sergei at Jackson Acura! We're thrilled to hear that your purchase was enjoyable, and we appreciate your kind words about Sergei's transparency on the price. It's fantastic that we could meet your expectations and provide a competitive offer compared to other Acura dealers in the area. We look forward to welcoming you back to Jackson Acura, and we'll be more than happy to assist you when the time comes to upgrade your wife's car. Safe travels in your new Integra! Warm Regards, Jackson Acura Team

December 13, 2023

Best dealer in the Atlanta metro area. Very attentive and customer focused. Service department is also top tier. More

by dustyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that you consider us the best dealer in the Atlanta metro area. It's gratifying to know that our team's attentiveness and customer-focused approach have made a positive impression on you. We're equally proud of our top-tier service department and appreciate your recognition. If there's anything more we can do for you, please feel free to let us know. We look forward to continuing to provide you with excellent service! Warm Regards, Jackson Acura Team

December 12, 2023

Courteous, good coffee, no excessive pressure, great pricing, super nice car. Michael W. was great! More

by Colinfreeland3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Jackson Acura responded

We appreciate your feedback on your experience at Jackson Acura. It's wonderful to hear that you found the service courteous, enjoyed the good coffee, experienced no excessive pressure, and were pleased with the great pricing. It's always a positive sign when customers are satisfied with both the dealership and the car they've chosen. Kudos to Michael for his great assistance! We hope you continue to enjoy your car, and we look forward to serving you in the future! Warm Regards, Jackson Acura Team

December 11, 2023

This is our third purchase with Acura and we’ve been coming to Jackson Acura for service for years. This was an excellent experience with Reggie and Joey. We love! love! love our new MDX. The transactio More

by mls.stevenss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Jackson Acura responded

Thank you for being loyal Acura customers! We're delighted to hear that your purchase with Reggie and Joey was an excellent experience. We're thrilled that you "love! love! love!" your new MDX! And we're pleased the transaction and delivery reflected our goal to make the buying process as easy and stress-free as possible. It's wonderful to have customers like you, and we look forward to serving you for many more years to come. Thank you for choosing Jackson Acura! Best Regards, Jackson Acura Team

December 08, 2023

Needed spare tire kit for 2020 Acura MDX. Called dealer parts department for an availability and price. Appointment made and installation completed. Finally met my service advisor who went ov More

by jronnieadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Dec 15, 2023 -

Jackson Acura responded

Dear jronnieadams, Thank you for providing feedback on your experience with our service department. We are glad to hear that the scheduling and installation was completed smoothly and efficiently. We do appreciate your business and are sorry to hear that you felt the customer service atmosphere could have been warmer. Each of our customers is a valued part of our operation and should be treated as such. Your perspective is important to us, and we apologize for any shortfall in your expectations. If there's anything specific you'd like to discuss or if we can assist you further, please feel free to let us know. We look forward to future opportunities to demonstrate the exceptional service we strive for. Best Regards, Jackson Acura Team 770-650-4000

December 08, 2023

I told the service consultant there’s brake noisy, he told me they will check it out but the consultant was changed to a different consult but break noisy was not checked. More

by MIKEHSIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Covino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2023

Wanted to buy a car. Found Michael in his office. He listened and we made a deal. Very helpful. Loan was pre approved. Easy to complete the transaction. I like this deale More

by jronnieadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience at Jackson Acura! We're pleased to hear that Michael was attentive, and you were able to make a deal effortlessly. Our goal is to make the car buying process as easy and stress-free as possible. We appreciate your recommendation and are delighted to have you as a satisfied customer! If there's anything more we can assist you with, please feel free to let us know. Enjoy your new car! Best Regards, Jackson Acura Team

December 05, 2023

I had a great experience at Jackson Acura. My sales representative was Michael Wiest and he was very informative. I never felt pressured or rushed to purchase. I would definitely recommend to More

by Miriam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive experience at Jackson Acura. It's wonderful to hear that Michael provided attentive and informative assistance. Our goal is to make the car buying process as stress-free and enjoyable as possible. If there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back; Enjoy your new car! Best Regards, Jackson Acura Team

December 04, 2023

Yvonne is always very professional, courteous knowledgeable and friendly. Highly recommend both Yvonne and Jackson Acura. More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Jackson Acura responded

Thank you for your wonderful review! We're thrilled to hear that Yvonne consistently provides exceptional service. Your recommendation for both Yvonne and Jackson Acura is truly appreciated. If there's anything more we can do for you, please feel free to let us know. We value your trust and look forward to providing you with continued excellent service! Best Regards, Jackson Acura Team

December 03, 2023

Purchased a certified preowned MDX from Michael Wiest. No high pressure sales tactics. Genuinely a great experience all around. More

by ahstough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that purchasing from Michael Wiest was a great experience for you. We pride ourselves on ensuring a comfortable and stress-free buying process. If there's anything more we can do for you, please feel free to let us know. We appreciate your trust and look forward to serving you again at Jackson Acura! Best Regards, Jackson Acura Team

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