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Jackson Acura - Service Center

Roswell, GA

4.7
5,043 Reviews

5,043 Reviews of Jackson Acura - Service Center

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February 26, 2021

Needed new tires and Cameron was able to fit me in next day before having to travel in the rain- feeling safe to drive in MDX. More

by DARRYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 01, 2021 -

Jackson Acura responded

Thank you, Darryl, for leaving this 5-star review!

February 25, 2021

I received an appt. the same day! Very fast turnaround on repairs! Great customer service! Cameron was fantastic! 5 star repair!!! I will definitely be back! More

by JR-gr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 26, 2021 -

Jackson Acura responded

Thank you for leaving Cameron this 5-star review!

February 25, 2021

Have leased two vehicles from Jackson! Always great service for my cars! From the test drive to the trade in to the sale to the service department it's been top notch! The experience while waiting in More

by dlm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura.

February 24, 2021

Yvonne was very helpful and was very detailed. She helped to make sure that I understood the work was needed. The wait was very minimal. More

by jitendra_gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Hello, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 24, 2021

No Appointment - Drove in and Nick had the Transmission fluid changed along with car wash within one hour! Than you and have a great day More

by agade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car Wash Person
Feb 25, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 23, 2021

So awesome! This was a great expeirience. My car had broken down and when I was able to bring it in, I was taken care of so fast and efficiently. They also cleaned my car! This place is 100% better than More

by krystiann.wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Feb 25, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 21, 2021

Nick has been our service advisor for all 9 years we owned the MDX. Trusted advisor who always gives us the best price with the most discounts available. More

by tkmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with Nick and don't hesitate to let us know if we can be of further assistance.

February 19, 2021

Always get great service Nick has been my tech for many years and he is the best.I’m on my third Acura from Jackson and a big reason is the service.There is an Acura dealer much closer to my house but they More

by MKERBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

February 19, 2021

They took us right away and our service agent was excellent . He explained everything to us and kept us up on when the car would be ready. More

by CHRISTINEA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Feb 19, 2021 -

Jackson Acura responded

It's great to hear that Kendall and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 19, 2021

Very pleased with the service and facilities. Staff is professional and attentive with a willingness to be flexible. You pay a bit more than you could find, but the extra mile of service justifies the exp More

by birdslc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Macias
Feb 25, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience, we are always happy to help!

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