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Jackson Acura - Service Center

Roswell, GA

4.8
4,673 Reviews

4,673 Reviews of Jackson Acura - Service Center

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December 17, 2022

Jackson Acura has failed me as a customer in getting the root cause of my car problems after spending thousands of dollars. My relationship with this dearlship is questionable. More

by GEMINISpace29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Jackson Acura responded

Thank you for agreeing to return your car to our service department to see if the problem can be duplicated so that we can resolve the issue.

December 17, 2022

Great job, quick and convenient. Car returned clean inside and out. Overall a very good experience. More

by clwoodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 17, 2022

The service was completed in the quoted timeframe. Nick Covino kept me informed throughout the process. More

by Jane G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jackson Acura responded

Jane, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

December 17, 2022

Jackson Acura dealership is one of the car dealerships that I will always recommend to anyone looking for car and services. I bought my car from them and I really appreciate their services . More

by sadieh mbye60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Jackson Acura responded

Sadieh, Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 16, 2022

Great service, quick getting in and out, employees are there when you have questions, and they have snacks! More

by Chloemae0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Dec 16, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help

December 16, 2022

Service advisor Nick Covino is great to do business with - he's very trustworthy and helpful More

by zqgdrmq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

December 16, 2022

My service experience with Cameron Hilden was excellent. He took care of my problem with ease. Your facility is great. I love the coffee and snack bar. More

by awwinepro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cameron and our team were able to help, and we look forward to seeing you again!

December 15, 2022

Jackson Acura is the only place that I’ve taken my TL. Yvonne is always amazing and is the only person I will let tell me what to do with my car. She’s the best! More

by dlbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team are able to help, and we look forward to seeing you again!

December 14, 2022

I really love coming to this dealership because of the personalize treatment that I have received time and time again. I highly recommend the dealership. I would not consider going anywhere else, but Jac More

by sharonmitchell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Sharon, Thank you for your repeat business and for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chege and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

December 13, 2022

Great service as always! Yvonne is always very knowledgeable and great at explaining things. Thank you! More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

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