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Jerry Ward Autoplex

Union City, TN

5.0
1,596 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,596 reviews

December 23, 2021

Everyone at the dealership was top notch! They addressed all my questions with a smile! As long as they are in business, that’s where I will buy my cars!!! More

by Sandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ward, Todd Perry, Amy Nolan
Dec 23, 2021 -

Sandi responded

Jerry Ward is the best!

December 16, 2021

Friendly, knowledgeable about different cars, easy to talk to. Not pushy which I do not like. More

by Sheila.patey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

They were very friendly. They treat you like family. They help you with everything possible. I would most definitely go back. More

by jessica pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
Dec 14, 2021 -

jessica pugh responded

I thank yall very much for everything yall have done for me. I love my new ride. I will most definitely come back. Wouldnt go anywhere else.

December 11, 2021

I just bought my dream car from Jerry Ward and I couldn’t be more happy with it!!!! I asked Jerry if he had a way of finding me this car and within a couple of days he sent me several options. It was the fas More

by JennyLynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
December 11, 2021

Mark, Mike, and Matt were all great! Appreciate their follow up and wonderful customer service. They helped both my son and I find a car that fit our needs. More

by wallenjennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dunn
December 08, 2021

They did everything they said they would. Got me financed with a great rate (13% vs 20% other dealers wanted as a subprime loan) when no one else was able to get it done. They worked hard to get my business More

by dickerjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long, Matt Dunn
December 03, 2021

I have purchased a LOT of vehicles in the 30+ years since I started driving. I have interacted with a LOT of dealerships throughout Tennessee, Kentucky, Florida, Illinois and Indiana. This was, by far, the v More

by jjhess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long, Matt Dunn
December 03, 2021

One of the best experiences I’ve ever had. Tony was amazing and fully transparent!! We purchased an almost $80k vehicle from 15 hours away and it was amazing experience! Thank you to Tony and the whole More

by reko.fracassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Awesome sales and service staff. Very capable of meeting your automotive needs before and after the sale. More

by cmcphearson75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long, Matt Dunn, Sarah Hicks
December 02, 2021

They are always very helpful! We love Mike and everyone else at JWA! Thanks for helping us find our new ride! More

by Andrea Austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long
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