
Jerry Ward Autoplex
Union City, TN
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everyone at the dealership was top notch! They addressed all my questions with a smile! As long as they are in business, that’s where I will buy my cars!!! all my questions with a smile! As long as they are in business, that’s where I will buy my cars!!! More
Friendly, knowledgeable about different cars, easy to talk to. Not pushy which I do not like. talk to. Not pushy which I do not like. More

They were very friendly. They treat you like family. They help you with everything possible. I would most definitely go back. help you with everything possible. I would most definitely go back. More
I just bought my dream car from Jerry Ward and I couldn’t be more happy with it!!!! I asked Jerry if he had a way of finding me this car and within a couple of days he sent me several options. It was the fas be more happy with it!!!! I asked Jerry if he had a way of finding me this car and within a couple of days he sent me several options. It was the fastest, smoothest process that I have ever experienced at a Dealership. I highly recommend seeing the guys down at Jerry Ward Autoplex!! More

Mark, Mike, and Matt were all great! Appreciate their follow up and wonderful customer service. They helped both my son and I find a car that fit our needs. follow up and wonderful customer service. They helped both my son and I find a car that fit our needs. More
They did everything they said they would. Got me financed with a great rate (13% vs 20% other dealers wanted as a subprime loan) when no one else was able to get it done. They worked hard to get my business with a great rate (13% vs 20% other dealers wanted as a subprime loan) when no one else was able to get it done. They worked hard to get my business I would recommend them to anyone. Supper friendly as well. I don’t believe Tony actually caught those Bass hanging on his wall, sounded like fish story🤷🏼 More
I have purchased a LOT of vehicles in the 30+ years since I started driving. I have interacted with a LOT of dealerships throughout Tennessee, Kentucky, Florida, Illinois and Indiana. This was, by far, the v I started driving. I have interacted with a LOT of dealerships throughout Tennessee, Kentucky, Florida, Illinois and Indiana. This was, by far, the very best experience I've had, period. Tim, Matt and Mike did exactly what they said they would, the way they said they would. No back pedaling, no double talk, no switching things up just before the last paper was signed. I felt no pressure. I got straight answers to all questions. These gentlemen did an incredible job of making it an easy & smooth transaction while not making me feel like I was dealing with "used car salesman" - a refreshing change! Not only are they wonderfully helpful & professional, they are efficient - I've never spent less time on buying a car! They are also wonderfully human, able to laugh and joke making me feel comfortable, not like I had to "be on my best behavior." A feeling one doesn't encounter much in public places anymore, but I am always hoping to find! There is no doubt in my mind that this will be the first place I go when ready to buy again - everytime! (They may get rid of seeing me, lol)! I suggest you do the same! Thanks guys for a great vehicle, a good day, and for working it all out so that everyone was happy! More

One of the best experiences I’ve ever had. Tony was amazing and fully transparent!! We purchased an almost $80k vehicle from 15 hours away and it was amazing experience! Thank you to Tony and the whole amazing and fully transparent!! We purchased an almost $80k vehicle from 15 hours away and it was amazing experience! Thank you to Tony and the whole team! More
Awesome sales and service staff. Very capable of meeting your automotive needs before and after the sale. your automotive needs before and after the sale. More
They are always very helpful! We love Mike and everyone else at JWA! Thanks for helping us find our new ride! else at JWA! Thanks for helping us find our new ride! More