Jim Butler Chevrolet

My Jim Butler Chevrolet visit. My experience was amazing. They made everything so easy, from picking out the truck I wanted to the paperwork. I was in and in matter of just a few ho My experience was amazing. They made everything so easy, from picking out the truck I wanted to the paperwork. I was in and in matter of just a few hours. Definitely will recommend my family and friends to them. More

Double check the numbers. The dealership was very clean and the sales person who was recommended to us was very helpful. My wife and i went into Jim Butler Chevy on a Monday The dealership was very clean and the sales person who was recommended to us was very helpful. My wife and i went into Jim Butler Chevy on a Monday night after work. The sales person knew we were coming. He was waiting at the door with options in hand. He made it easy for us to decide on what we considered a very big purchase. It was towards the end of the work day for the staff,’ by the time we reached the financial managers office. 9pm or so. We chose our basic finance options, no additional coverage needed. The finance guy printed out a lot of papers to sign and initial. We did. And got the vehicle home and were very excited. The next day my wife was going over the numbers because it didn’t seem to add up. Turns out several thousand dollars of extra cost was put onto the final sales sheet at the very end. We did not agree to or even talk about. We did not catch the mistake that night at 945 pm after being in the dealership for multiple hours. I called the sales person right away and he said he would talk to the finance person and get back to us. The finance man called my wife back and told her that we did talk about adding additional warranties. He said we went round and round trying to decide if we wanted it or not. That wasn’t true. That was not discussed. We were very up front with what finance option we wanted. Regardless he said he would change the numbers and it would reflect on our first statement from the bank. He promised us it would get fixed. So we waited to see. Then a couple weeks later we get a statement from the bank. The numbers are still wrong. Nothing has changed. We are still currently dealing with the issue. Hopefully everything will work out. This was the second time I’ve bought a vehicle from a dealership and the first time I bought a brand new vehicle. Two different dealers. Both times I have been very disappointed. Both times I feel like i have been taken advantage of. More

Great teamwork The salesman Brian was awesome. He is an excellent salesman. He told me he wasn't gonna let me leave without getting a car and sure enough I left with The salesman Brian was awesome. He is an excellent salesman. He told me he wasn't gonna let me leave without getting a car and sure enough I left with a vehicle. Prior to coming to this dealership, I had visited 2 other dealerships and I left without getting a vehicle but Brian was very helpful, he cares and he made sure I understood what I needed to know which I very much appreciated. More

One of the best buying experiences TJ (sales) and Chris (finance) mad this one of the easiest experiences buying a car. We were looking for a specific model, they had a used vehicle in TJ (sales) and Chris (finance) mad this one of the easiest experiences buying a car. We were looking for a specific model, they had a used vehicle in stock that fit the bill. I spoke with TJ on the phone and explained that I didn’t want to spend the typical 4-5 hours in a dealership with all the usual BS. I wanted to know my trade-in would be in a certain range and wanted to know best and final price on the purchase vehicle. He assured me we were good on both so we made the trek in. TJ and Chris made the experience pleasant and we were in and out in about 2 hours driving away in our new rig with no haggling or back and forth with the sales manager. Couldn’t recommend them any higher! More

Quick and thorough My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few days. More

Awesome Tony Palmer is an excellent guy. He worked hard to get the deal that I was comfortable with. I will be back to visit him in the future. Tony Palmer is an excellent guy. He worked hard to get the deal that I was comfortable with. I will be back to visit him in the future. More

Don't run from the Fuzz Bill, or Fuzz, helped to make our truck shopping process a breeze. From going through his inventory with us online to narrow our search, to holding ou Bill, or Fuzz, helped to make our truck shopping process a breeze. From going through his inventory with us online to narrow our search, to holding our truck for an entire week (thanks to an insurance nightmare), he went above and beyond. Highly recommend talking with Fuzz! More

Friendly employees and fantastic service This was my first time buying a car. every employee who helped was beyond nice and answered all of my questions so I knew I was making the right choi This was my first time buying a car. every employee who helped was beyond nice and answered all of my questions so I knew I was making the right choice for me. I will definitely tell anyone I know who’s looking for a car to shop at Jim Butler first. More

Kyle was a great salesman. Very helpful and made it easy. It was a great experience which is why we contribute to just Jim Butler for all of our car needs. Thanks so much for great service! It was a great experience which is why we contribute to just Jim Butler for all of our car needs. Thanks so much for great service! More

Second New Car Purchase This is our second new car purchase from Jim Butler. There was absolutely no pressure either time. No backhand forth with the sales manager either. We This is our second new car purchase from Jim Butler. There was absolutely no pressure either time. No backhand forth with the sales manager either. We highly recommend this dealership. Also recommend looking up Chance as the sales rep. More