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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,998 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,998 reviews
June 24, 2025
Brandon was very professional, answered all my questions. Informed of what my vehicle needed done. Informed of what my vehicle needed done. More
by mellowjoe
Verified Customer
June 23, 2025
Ok. Are you ready for me to check out? Very frustrating to be recommended for services that are not required by the manufacturer. When questioned, Ed bec Are you ready for me to check out? Very frustrating to be recommended for services that are not required by the manufacturer. When questioned, Ed became very agitated. Further took him an additional 20 minutes to check me out after keys were delivered to his desk. The 3% merchant fee is frustrating, specifically since it's not disclosed until time of checkout. This is a direct violation of merchant rules from the card brands. More
by Tim Henson
June 21, 2025
Thank you Victor for your support, expertise, and patience throughout the process. Your persona is a gift and you are a rare gem to JE company. Jovan - thank your for the smooth processing of the patience throughout the process. Your persona is a gift and you are a rare gem to JE company. Jovan - thank your for the smooth processing of the financial part of this transaction and great conversation. My husband will definitely see you both soon. More
by yhensalvador
June 21, 2025
Just great people always looking to help in anyway. Service dept is great and always accommodating Service dept is great and always accommodating More
by tvining0
Employees Worked With
June 19, 2025
My appointment was at 10:30, oil change was completed at 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for b 2:30. The car also was not complimentary washed. Parts for windshield were ordered and radio update successful. The wait time and lack of perks for bringing it there were not appealing. More
by SHANNONROSEMARRIOTT
Employees Worked With
June 17, 2025
my appt was made for the following Saturday, James took care of me so I didn't have to return the next weekend. He was very thoughtful care of me so I didn't have to return the next weekend. He was very thoughtful More
by BKENNEDY2010
June 17, 2025
Chris was great ! Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also Very Knowledgable and courteous. First Sales Manager not very friendly,. Wore tennis shoes, Second Sales Manager was great! Finance Manager also excellent. More
by spechac
June 15, 2025
Nice dealership. Richard was very professional and helpful. Bought the vehicle through my credit union. Richard was very professional and helpful. Bought the vehicle through my credit union. More
by chayes578
June 12, 2025
It was great. Completed quickly and were more than fair cost wise. They do listen. Completed quickly and were more than fair cost wise. They do listen. More
by JANDJHILLOAC
Employees Worked With
June 12, 2025
Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More
by schreinerbob
Employees Worked With
