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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,109 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,109 reviews
October 13, 2025
I had an an on time appointment and very quick service, too. A good experience overall. too. A good experience overall. More
by minton0
Verified CustomerEmployees Worked With
October 11, 2025
I had an unexpected update needed on my car before leaving for vacation. Jim Ellis was able to get the update done quickly, and we were set to go! leaving for vacation. Jim Ellis was able to get the update done quickly, and we were set to go! More
by SUSANG0
October 10, 2025
Cristian Prado was absolutely outstanding. Listened & exceeded my expectations with ease. So professional & respectful. The whole team was easy to deal with. Couldn't ask for better! Thank y Listened & exceeded my expectations with ease. So professional & respectful. The whole team was easy to deal with. Couldn't ask for better! Thank you all & love my car! More
by DRSEEBACH
October 10, 2025
Very personable emplyees. Quality customer service. Easy to set appts and vey kind reptionist. Thanks Quality customer service. Easy to set appts and vey kind reptionist. Thanks More
by DANIELDOUGHBOY
Employees Worked With
October 08, 2025
This was the third dealership I went to in one day. When I walked in, everybody was very accommodating and took me exactly to where I wanted to go and look at. Hector was great. He knew exactly which c When I walked in, everybody was very accommodating and took me exactly to where I wanted to go and look at. Hector was great. He knew exactly which cars were which with their features were, etc. We were able to negotiate certain things and make the car that I really wanted work. Everybody was very nice and helpful and I’m very happy with my purchase. I will certainly be back to do more business with them. More
by Jones.alexis1106
October 08, 2025
The dealership did an excellent job on fixing a recall issue. They were fast and efficient in taking care of my car. issue. They were fast and efficient in taking care of my car. More
by NIKKI.BLEDSOE
Employees Worked With
October 08, 2025
Unwanted charge, no informing on time for pick up. No follow up call after complaint. No follow up call after complaint. More
by Ketan
October 07, 2025
This is a Great location and I enjoyed the cleanliness and the professional personnel at the dealership. and the professional personnel at the dealership. More
by ONCHEGE
Employees Worked With
October 07, 2025
Took my vehicle in for an "oil change" and tire rotation. They hit me with "Enhanced" oil and filter change (that I did ask for or was told about ahead of time)......This included an additional $42.38 fuel They hit me with "Enhanced" oil and filter change (that I did ask for or was told about ahead of time)......This included an additional $42.38 fuel system cleaner. I don't normally put "snake oil" in my vehicle and certainly not at this price. Being a senior citizen, I can't help but think I was taken advantage of. More
by jwboykin
Employees Worked With
October 04, 2025
The salesman that helped me out was Nick, and he was very pleasant to work with and made the process easy. pleasant to work with and made the process easy. More
by samantha.georgiagirl
