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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,051 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,051 reviews
August 15, 2025
Seemed to be professional, friendly, and accommodating. So far my experience with this dealership has went well. So far my experience with this dealership has went well. More
by tdmoore63
Verified Customer
August 12, 2025
Craig, Sami and the finance guy were awesome. No need to haggle they gave me a fair deal right off the bat and it was a very smooth experience and transaction. No need to haggle they gave me a fair deal right off the bat and it was a very smooth experience and transaction. More
by andy.dunagan
August 12, 2025
Victor made my car-buying experience easy and stress-free! He was friendly, honest, and took the time to find the perfect car for me without any pressure. Highly recommend him if you want great s stress-free! He was friendly, honest, and took the time to find the perfect car for me without any pressure. Highly recommend him if you want great service and someone who truly cares about their customers! More
by Chanelallen98
Employees Worked With
August 11, 2025
The service part staff have smiles on their face but their actions are racist and very vulgar they do service no one stars I wish there were minus stars their actions are racist and very vulgar they do service no one stars I wish there were minus stars More
by Lucy
Employees Worked With
Other Employees :
I'don't no name service part desk one lady
August 08, 2025
Outstanding service, set expectations and was communicative. Under promised and over delivered with speed of repair an exact invoice. Ed is a credit to his profession ! communicative. Under promised and over delivered with speed of repair an exact invoice. Ed is a credit to his profession ! More
by Mark G
Employees Worked With
August 07, 2025
James and the whole Jim Ellis Team are great! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! More
by PAMJONES63
August 07, 2025
Jim Ellis Buick Gmc Mall of Georgia is the best Gmc go ship in Atlanta. Prompt service pay attention to detail.. ship in Atlanta. Prompt service pay attention to detail.. More
by RANDYWADE
Employees Worked With
August 02, 2025
David Estrella did a great job. He is very responsive and has strong communication skills. He follows thru on what he says. He sent me pix and videos. He handled my transaction all He is very responsive and has strong communication skills. He follows thru on what he says. He sent me pix and videos. He handled my transaction all along the way. He got me a great car at the best price. David also pointed me to an excellent car shipper he had experience with. It was easy and it worked out well. David gets an A++ Dealership is good but needs Docusign or some e-sign technology. No more old world, dark ages, snail mail and FedEx. It is 2025!!! More
by T0ucheman
August 02, 2025
It was a great and enjoyable experience Brandon was very thorough and great I will return thorough and great I will return More
by taejamaal
