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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,026 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,026 reviews
July 20, 2025
Fred is so patient and explains every step is the process! He does not apply pressure and will do anything he can to make you happy. process! He does not apply pressure and will do anything he can to make you happy. More
by JQUEENCJ1401
Verified Customer
July 20, 2025
I was treated very fairly. Everybody was very considerate. They took my appointment the same day. Everybody was very considerate. They took my appointment the same day. More
by cmeeksatl
Employees Worked With
July 19, 2025
That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More
by KIWONGE.KATAKO
Employees Worked With
July 19, 2025
Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and we didn’t feel pressured at all during the interaction. I will buy all of my future cars from the Jim Ellis team and will call Victor for any car I want going forward. More
by TP
July 19, 2025
Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I fin They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I finally get the truck back to find a puddle of coolant in my garage. Waiting now to see if it is a leak or if the mechanic made a mess while filling it and didn’t clean it up. Either way, really frustrating. My initial frustration is with GM and how they don’t truly fix issues when they know they have a problem. My current frustration is with Jim Ellis and their workmanship during the repair. More
by rhino5
Employees Worked With
July 18, 2025
Tom did a great job getting me in and out and getting me a loaner. a loaner. More
by Johnbaileypbg
Employees Worked With
July 17, 2025
The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze. waste of my time. Having my vehicle serviced here, is always a breeze. More
by jyteasley
Employees Worked With
July 14, 2025
I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More
by WBROWN16
Employees Worked With
July 12, 2025
Easy peasy. We went in knowing what we wanted and Nick got it for us! We went in knowing what we wanted and Nick got it for us! More
by lesliedonaho
Employees Worked With
July 12, 2025
Been her multiple times with my vehicles. Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will st Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will stop buying GMC because of their service and warranty options moving forward. More
by JINSTALL
Employees Worked With
