
Jim Ellis Buick GMC Mall of GA
Buford, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Fred is so patient and explains every step is the process! He does not apply pressure and will do anything he can to make you happy. process! He does not apply pressure and will do anything he can to make you happy. More
I was treated very fairly. Everybody was very considerate. They took my appointment the same day. Everybody was very considerate. They took my appointment the same day. More
That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More
Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and we didn’t feel pressured at all during the interaction. I will buy all of my future cars from the Jim Ellis team and will call Victor for any car I want going forward. More
Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I fin They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I finally get the truck back to find a puddle of coolant in my garage. Waiting now to see if it is a leak or if the mechanic made a mess while filling it and didn’t clean it up. Either way, really frustrating. My initial frustration is with GM and how they don’t truly fix issues when they know they have a problem. My current frustration is with Jim Ellis and their workmanship during the repair. More
Tom did a great job getting me in and out and getting me a loaner. a loaner. More
The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze. waste of my time. Having my vehicle serviced here, is always a breeze. More
I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More

Easy peasy. We went in knowing what we wanted and Nick got it for us! We went in knowing what we wanted and Nick got it for us! More
Been her multiple times with my vehicles. Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will st Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will stop buying GMC because of their service and warranty options moving forward. More