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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,940 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,940 reviews
January 01, 2019
Prices for service work are ridiculous I had several things checked beside getting my oil and filter plus check fluids service. Check engine light soon light on , this is my fourth time i I had several things checked beside getting my oil and filter plus check fluids service. Check engine light soon light on , this is my fourth time in to check this. This visit I was told some canister and sensor need changing and that was going to coast over $900 I’m sorry that is ridiculous. Need I say more and this was just one out of three! More
by ANDYMAN30518
Verified CustomerEmployees Worked With
The employees don’t set service prices
January 01, 2019
Excellent service The service department Made the repairs on the time frame that was discussed and provided a car for me to drive. Pleased with the service. The service department Made the repairs on the time frame that was discussed and provided a car for me to drive. Pleased with the service. More
by SLJENKINS1450
Employees Worked With
Sean Garrett
January 01, 2019
Great Service Great service. I was checked in and waited in the customer lounge while my service was being completed. Sean kept me informed regarding the service I Great service. I was checked in and waited in the customer lounge while my service was being completed. Sean kept me informed regarding the service I was having performed throughout the entire process. Very pleased with the service and turnaround time. Overall cost was less than I had expected. More
by OnTheRoadAgain
Employees Worked With
Kyle Powell, Technician, Sean Garrett
December 31, 2018
Sean took me in as a walk in and got me taken care of quickl I purchased a new Yukon Denali that one of my key remotes was inoperative. Sean took care of the issues even though I did not have an appointment and I purchased a new Yukon Denali that one of my key remotes was inoperative. Sean took care of the issues even though I did not have an appointment and it was late afternoon on a Friday. How awesome is that level of service! More
by alanf0
Employees Worked With
Other Employees :
Jason Hoychick, Rebecca Tipton, Jeff Ryberg, Sean Garrett, Jasmine Abreu
December 31, 2018
Great People! The best dealership I have ever been to. The staff is very helpful from start to finish. Thank you for every thing. See you soon for another vehicle! The best dealership I have ever been to. The staff is very helpful from start to finish. Thank you for every thing. See you soon for another vehicle! More
by BRIANBP
December 31, 2018
Great!! Hats off to Nelson and Sami !! for doing a great and outstanding job. Made me feel comfortable thru out the whole process. Great Job! Continue what yo Hats off to Nelson and Sami !! for doing a great and outstanding job. Made me feel comfortable thru out the whole process. Great Job! Continue what you doing More
by MICHAEL.DESIGNERMIKE
December 30, 2018
Terrific Experience with salespeople Well if you looking for a dealership to help you find what you want and take care of your need Jim Ellis Gmc is were you need to stop at Well if you looking for a dealership to help you find what you want and take care of your need Jim Ellis Gmc is were you need to stop at More
by acrs35
December 29, 2018
Great job Mr. Hatcher did a Fantastic job. He helped me so much. He was really good. Everything went smoothly. He was very professional. He is a great salesman. Mr. Hatcher did a Fantastic job. He helped me so much. He was really good. Everything went smoothly. He was very professional. He is a great salesman. More
by thankyou5350
Employees Worked With
Mike Hatcher
December 29, 2018
Jim Ellis took great care of me and my care. Jim Ellis takes pride in helping their customers. They go out of their way to make sure everything right for you before you leave. Customer Service Jim Ellis takes pride in helping their customers. They go out of their way to make sure everything right for you before you leave. Customer Service is A #1 More
by KYLETURNER00
Employees Worked With
Bernie Gonzalez, Chris Stout
December 28, 2018
New truck purchase Steve Eason was great in helping me purchase my new Sierra Denali truck. Dee Houng helped a lot getting all the paperwork done. Great experience Steve Eason was great in helping me purchase my new Sierra Denali truck. Dee Houng helped a lot getting all the paperwork done. Great experience More
by DocB
