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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
August 08, 2024
The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More
by Daviddusik
Verified Customer
August 06, 2024
Purchased my car from this dealership six or seven years ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Thei ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Their service tech did check the A/C based upon the service rep’s written order but it did not reflect the problem I was reporting. I am hoping that the check that was done was enough to verify that my concern was not a problem and the A/C will not quit on me. More
by LANAJ51
Employees Worked With
Kevin Wellborn 2 stars
August 06, 2024
Brett was extremely knowledgeable about commercial vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! More
by tripp
Employees Worked With
Ken in Finance, Brett Rudow
August 04, 2024
David was awesome his customer service skills were Top notch, made you feel like family! notch, made you feel like family! More
by KVEYON
August 03, 2024
My only complaint with David is that he showed me nothing about the truck. He should show buyers about the truck and all the controls and what each does. Other than that, all was good. about the truck. He should show buyers about the truck and all the controls and what each does. Other than that, all was good. More
by johnwstephens60
August 01, 2024
We had a very pleasant experience making our purchase, considering that both my wife and I would rather get poked in the eye with a sharp stick than car shop. considering that both my wife and I would rather get poked in the eye with a sharp stick than car shop. More
by Fritz
August 01, 2024
I purchase my 2021 GMC Terrain from Jim Ellis on April 2 of this year. I love it. I brought it in for an oil change and was treated professionally. I will be bringing it back. of this year. I love it. I brought it in for an oil change and was treated professionally. I will be bringing it back. More
by DWOOD5550
