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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.3
2,017 Reviews
Call Service Center (770) 872-6272

2,017 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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May 18, 2024

They gave me a good deal at a good price. They followed everything up with a great job from their service department. More

by pinnaclepoolservicesinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Phil was our salesman and he was very easy to work with while shopping for a truck. He was eager to answer our questions and find information. He has even followed up after to make sure everything was take More

by benhartman09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Helpful
May 17, 2024

Good service n very good people working for Buick at the Mall of Georgia. We appreciate the service we get. More

by Jmiles1102@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Bought my car here and I continue to have it serviced here. This time service was quicker than previous bisits. Oil Change and tire rotation in an hour and. Last 2 times were over 1 1/2 hours. More

by Smithharriet@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

Jim Ellis Mall of Georgia has friendly folks, competent techs, easy to deal with, great reception area. One star knocked off for high pricing (it seemed to me) More

by DVERELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

Helpful
May 16, 2024

Ed Barnes was easy to work with and kept me updated about my truck repairs, More

by Cwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Helpful
May 16, 2024

Best service experience in my history of owning cars and getting them serviced. Thank you!! More

by SJNICHOLS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

Helpful
May 14, 2024

Charlie went out of his way to help with my issue. He made a point to make sure I get in and out as quickly as possible More

by DSHUMAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

Helpful
May 14, 2024

Tom in their service department and the rest of the team here are absolutely awesome. More

by alexandersabbagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

Helpful
May 12, 2024

Professional service provide by Brandon, the service technician and the dealership. Highly recommend the service department. More

by TREADWAYJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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