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Joe Machens Capital City Ford
Jefferson City, MO
7,931 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,931 reviews
February 04, 2026
We've bought Ford vehicles from this location for over 40 years. We patiently waited for an Edge to show up that we liked. Only looking at a couple other dealerships and still wanting to buy a car from here. years. We patiently waited for an Edge to show up that we liked. Only looking at a couple other dealerships and still wanting to buy a car from here. We hope that that routine service will be as easy as it used to be since our last purchases. More
by RANDY86
Verified CustomerEmployees Worked With
Joe Herx
February 04, 2026
The guys in the service department are great, super friendly. Made sure we were aware of the issue, and let us know what steps they were taking to get my car back on the road. Thanks! friendly. Made sure we were aware of the issue, and let us know what steps they were taking to get my car back on the road. Thanks! More
by JEMEEP
Employees Worked With
February 04, 2026
All the work was completed as expected my truck was returned clean Great communication with Ryen returned clean Great communication with Ryen More
by Frisbie
February 04, 2026
Experience was very pleasant highly recomend Mr Gross be retained. The staff was extremely accommodating retained. The staff was extremely accommodating More
by WD583
February 04, 2026
Keith and the whole crew we worked with at Joe Machens were amazing. Keith is one of the most knowledge able salesman we have ever dealt with and really cares about his customers. Doug and Keith helped us were amazing. Keith is one of the most knowledge able salesman we have ever dealt with and really cares about his customers. Doug and Keith helped us find the right price for our trade and the process with Christian was very smooth. All around 5 stars! More
by Stephanie Phillips
February 04, 2026
Always on top of things and always willing to help Great sales team and service department sales team and service department More
by Trena
February 04, 2026
This was our 2nd purchase at Capital City Ford, I can't say enough about their service. I would highly recommend the dealership with friendly and knowledgeable staff. Brad and the other employees we wo say enough about their service. I would highly recommend the dealership with friendly and knowledgeable staff. Brad and the other employees we worked with were amazing. One of the easiest purchases ever. Thank you guys!!!!! More
by gregandvickidye1985
Employees Worked With
February 03, 2026
Went in bought car easy and fast staff was helpful and efficient. Hopefully car lasts a long time efficient. Hopefully car lasts a long time More
by jason.butcher
February 03, 2026
I thought something was wrong, it was making a noise while turning, but I had rear differential locked, he educated me on the different 4wd and 2wd settings while turning, but I had rear differential locked, he educated me on the different 4wd and 2wd settings More
by dehnpaul
February 03, 2026
Truck had issues with frozen door looks and it was not previously covered under warranty. As soon as this was allowed, Ryen reached out and scheduled time for my truck to get this fixed. While there, we a previously covered under warranty. As soon as this was allowed, Ryen reached out and scheduled time for my truck to get this fixed. While there, we also did an oil change as it was close to do. More
by Kmadd878
