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Joe Machens Capital City Ford
Jefferson City, MO
7,546 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,546 reviews
April 29, 2025
It started out well but descended into the same sales talk that so many dealers are stuck in. We have to spend $2500 getting your car ready for sale. We’re not making anything from this sale… talk that so many dealers are stuck in. We have to spend $2500 getting your car ready for sale. We’re not making anything from this sale… More
by jdsmlbna
Employees Worked With
April 28, 2025
Jaden, Mike and Josh were fantastic to work with. All went above and beyond to help us with the purchase of our vehicle. Appreciate the time they took to answer all my questions while deciding on wha All went above and beyond to help us with the purchase of our vehicle. Appreciate the time they took to answer all my questions while deciding on what we wanted! Thanks so much to the Machens team! More
by Bwansing22
April 28, 2025
Jaden was easy to work with. Constantly kept checking on me and the progress of my car. When I need another car Jaden is who I'll use. Constantly kept checking on me and the progress of my car. When I need another car Jaden is who I'll use. More
by sw1311
Employees Worked With
April 26, 2025
Shane Jackson was awesome to work with. He went above and beyond. He definitely deserves a raise. He went above and beyond. He definitely deserves a raise. More
by jrholliday1
Verified CustomerEmployees Worked With
April 23, 2025
An exceptional experience with premium service. Thomas Barker exhibits compassion and teamwork along with his knowledge. I recommend him and his dealership to anyone in Jefferson City and surroundi Thomas Barker exhibits compassion and teamwork along with his knowledge. I recommend him and his dealership to anyone in Jefferson City and surrounding areas. More
by Tallguyand1
Employees Worked With
April 23, 2025
Quick, easy, straight to the point. Very positive experience. Love my new car and the car salesman was very nice and helpful Very positive experience. Love my new car and the car salesman was very nice and helpful More
by MatthewAndrews
Employees Worked With
April 23, 2025
Thomas Barker is absolutely the guy to go to. He made buying my new vehicle very easy and he is such a nice guy, 10/10 recommend. He made buying my new vehicle very easy and he is such a nice guy, 10/10 recommend. More
by John Braxton
April 23, 2025
Thomas Barker is amazing and such a great help. He is a wonderful addition to the dealership! He is a wonderful addition to the dealership! More
by Charles
Employees Worked With
April 23, 2025
Great experience with the staff. If you work with Josh in Finance, be sure to ask about his Deer Sausage. Arranged to get my F450 used vehicle. If you work with Josh in Finance, be sure to ask about his Deer Sausage. Arranged to get my F450 used vehicle. More
by jeff_hoban
April 22, 2025
Had a very clean as desribed vehicle for sale. Allowed time for me to test drive and look over before purchasing.smooth purchase and very happy so far !! Allowed time for me to test drive and look over before purchasing.smooth purchase and very happy so far !! More
by Illpurchase
