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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,727 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,727 reviews

October 11, 2025

The process was very smooth and efficient. Was pleased with how quickly we were able to complete the deal be on our way. More

by CONNIEST225
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad O'Dowd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 09, 2025

I was looking at a used Ford Escapes at a couple local Used Car Dealerships and wasn't happy with the price and condition so my Mom suggested to see if the Ford Dealer had anything and I was surprised the More

by kevinw63056
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Barker
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Oct 09, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

October 06, 2025

Vary relaxed and not pushy. We went in looking for a car with a certain price range in mind and he was showing us cars under our budget. We really appreciated that. More

by aaronkempf17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Love
3.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Joe Machens Capital City Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Machens Capital City Ford!

October 03, 2025

Joe was very helpful and professional and so was Austin. Will definitely be going back. More

by victoriasherwood99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Peyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2025

Friendly, knowledgeable, kind, respectful, understanding, no pressure, and overall very satisfying to deal with during the full process. More

by DTWARE766
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Helms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2025

Very good experience. All paperwork done at the sales time. That never seems to happen. Would buy from them again. More

by Tom Swenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ferguson
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Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2025

I was pleased to be able to purchase a quality pre-owned Jeep Gladiator for Joe Machens Ford Capital City. Damon and staff were very professional. More

by JBRYAN5
Recommend Dealer
Yes
Employees Worked With
Damon Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Crocker
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Sep 29, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

September 29, 2025

I had an excellent experience buying my car at this dealership. My salesman was knowledgeable and helpful. He gave me all the details about the car. I am very happy with my car and with this dealershi More

by thedakes
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Richard
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Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

September 29, 2025

Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

September 27, 2025

This salesman was excellent, knew his product inside and out, and had answers to all my questions. The finance man went out of his way to ensure everything was correct. I would highly recommend this busines More

by WhiteTruck13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in Finance
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Sep 27, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Machens Capital City Ford are glad to have you as a customer.

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