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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

February 24, 2023

Our salesman Tom, was well educated and listened to what were looking for. The buying process for vehicles is never something that I enjoy, but I was comfortable with Tom's help. More

by rholland2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Platt
Feb 24, 2023 -

Joseph Toyota of Cincinnati responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2023

Larry Reed, and the entire Joseph team (Michael McKay, Barry Johnson, Sarah West) provided the best purchase experience I’ve ever had. Larry Reed deserves his own paragraph, being retired military myself More

by Eagle11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Johnson, Sarah West
Feb 24, 2023 -

Joseph Toyota of Cincinnati responded

It is fantastic to hear that Larry and the team made your purchasing experience the best you've ever had! Thank you so much for trusting Joseph Toyota of Cincinnati with your business.

February 23, 2023

Supper helpful and very kind! They worked with me to get the best value for my trade in! More

by Anna
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Joseph Toyota of Cincinnati responded

Anna, thank you for the review! We are so glad to hear that you had a successful purchase experience. Drive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!

February 22, 2023

Service was completed in the time stated up front and all items were addressed. No issues. More

by MARKASCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for giving the Joseph Toyota of Cincinnati team a shoutout! We're delighted your experience went seamlessly from start to finish. Have a great day!

February 22, 2023

Very happy with service over the years. Very happy with my new Camry and would recommend the dealership. More

by pmroell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Joseph Toyota of Cincinnati responded

We are thrilled to see the positive feedback. Thank you for always choosing Joseph Toyota of Cincinnati. Enjoy your new ride!

February 20, 2023

Service completed faster than I expected. Very professional and courteous. Answered all my questions and explained upcoming service needed. More

by LKBURKE686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

February 19, 2023

Great Service, easy to make appt. Picked up when promised it would be ready. Kyle was great to work with! More

by NOSCHANGFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 19, 2023 -

Joseph Toyota of Cincinnati responded

We’re delighted Kyle and the team could deliver an excellent experience! - Joseph Toyota of Cincinnati Team

February 19, 2023

Made car buying easy which it usually is not! Stayed late to make sure we went home happy and with a new car that day! More

by ronnie140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Joseph Toyota of Cincinnati responded

Ronnie, Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad Alan was able to help, and we hope to see you again!

February 19, 2023

Took over 1 1/2 hours to do oil change and tire rotation. Not counting that I I got there little early More

by JOYOUS1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t talk to sales was service
Feb 20, 2023 -

Joseph Toyota of Cincinnati responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 21, 2023 -

JOYOUS1480 responded

It just felt like it took a long time. I had an appointment. The people were nice. Seemed like they were backed up. It was probably closer to two hours. There was a couple other customers there that were getting upset about how long it was taking. It wasn’t the peoples fault. Hire more technicians!!! Or schedule less appointments. But I felt like the workers were doing their best.

February 19, 2023

The salesmen were informative but not pushy; my husband and I came in for an oil change but left with a newer car for my husband. More

by Broderk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Joseph Toyota of Cincinnati responded

All of us at Joseph Toyota of Cincinnati are happy to see this wonderful feedback! Thank you Broderk!

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