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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

November 10, 2017

repeat customer who enjoys the dealership Great customer relations. I would shop there again with pleasure. And use the same people to help me again. I am very happy with the product. More

by CL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Nov 13, 2017 -

Karl Knauz BMW responded

Thank you for leaving such a wonderful review! We truly appreciate it! We will be sure to let Bob and Scott know about your kind words and feedback. Thank you again and happy driving!

November 04, 2017

Used Car Purchase Bought used 328xi from Bob Geisheker today for my 16 year old. Bob was very professional and made the process and experience pleasant. He did great jo More

by Dfc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Karl Knauz BMW responded

Thank you for such a wonderful rating and review! It really means a lot to us! We are so pleased to hear that you were able to find exactly what you were looking for! We will be sure to let Bob know about your kind words. Thanks again and Happy Driving!

November 03, 2017

Excellent Experience My salesman Yale was great throughout the whole buying process. He was always helpful and attentive. I had to order my car and he kept me updated almo More

by Erich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Yale Kim
Nov 03, 2017 -

Karl Knauz BMW responded

Thank you so much for telling us about your time with us! We really appreciate your review and feedback! We will be sure to let Yale know about your kind words. Thank you again! Happy Driving!

November 03, 2017

They earn my business every time. A complete experience. I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowl More

by Rwbroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Laczniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Karl Knauz BMW responded

Thank you so much for such a wonderful review Russ! We will be sure to let these guys know how much you appreciated their service! Thank you again and Happy driving!

October 30, 2017

An outstanding and comfortable experience. Thank You Shane!! Had a most wonderful experience in and through the sales process. Shane Lyon was extremely attentive to my needs, answered all questions, and went be More

by Deborah Anne Gagliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Lyon, Brandon Helbig
Oct 30, 2017 -

Karl Knauz BMW responded

Thank you so much for such a wonderful response Deborah! It really means a lot to us! We are so happy to hear that Shane was able to provide you with such a fantastic experience! Thank you again and Happy Driving!

October 24, 2017

New Car issues and an apathetic Sales Manager Hi There, I purchased two lease vehicles from Knauz about a week and a half ago. The purchase experience was great. Quick, focused and attentive. More

by mjaws
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Phil Ceraulo
October 23, 2017

Excellence all around at Knauz BMW Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Con More

by a99rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Laczniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederick Troccoli
Oct 30, 2017 -

Karl Knauz BMW responded

I apologize for such a late response, but we wanted to thank you for leaving such wonderful feedback! We truly appreciate your kind words! We love hearing about the great experiences you've had with us! We are glad that we were able to meet and exceed your expectations! Thank you again for leaving such a great review and we will be sure to tell Matt about how pleased you were with his service! Thank you and Happy Driving!

October 10, 2017

Kamil is Awesome!! Recently I purchased my dream car 'BMW 528i XDrive' from Knauz and had a wonderful experience working with Kamil Babacz. Kamil was very attentive, p More

by Gwendolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Babacz
Oct 16, 2017 -

Karl Knauz BMW responded

Thank you so much for the kind words and feedback! We will be sure to let Kamil know about your awesome review! Thank you again, and happy driving!

October 09, 2017

Detailed overview of my Hyuandi sport. Rob Caldwell volunteered to go with me for a test drive. He gave me very detailed hands on review of all basic and advanced features of my car. He was More

by Rohit Shah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Caldwell.
Oct 16, 2017 -

Karl Knauz BMW responded

Thank you so much for such kind feedback! We are so glad you had such a great experience with us. We will be sure to let Rob know about your kind words! Thank you again! Happy Driving!

September 28, 2017

CPO 2017 X1 xDrive - fully loaded and over 20% off MSRP!! We were shopping for a X1 xDrive. An autobytel.com email linked us to a CPO 2017 X1 xDrive at Knauz BMW. I called Knauz from out of state and client More

by Brian J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Murray Tead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Oct 02, 2017 -

Karl Knauz BMW responded

Wow! What a great story! We love hearing about great experiences just like yours, we are so happy that we were able to assist you in purchasing your dream car! Thank you again for your kind words and awesome review. Happy Driving!

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