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Kelly Volkswagen

Danvers, MA

4.6
944 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 944 reviews

May 25, 2021

Todo el servicio estuvo escelente, especialmente departe de Jorge Ochoa que es quien me asesoró, la tienda siempre muy limpia y el servicio técnico excelente también, aunque en realidad yo no soy la persona More

by Amorel001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa
May 26, 2021 -

Kelly Volkswagen responded

We are happy to hear that! It is great that Jorge, Rachel, and Said all took excellent care of you. We are also happy to know that you enjoyed our facility as well! Thank you for taking the time to share your experience with us!

May 25, 2021

We are extremely pleased with the service and respect offered to my husband and I from the Kelly Volkswagen staff. From our first call with Brian Mitchell to our parting words with Jorge Ochoa, every asp More

by Kathleensabet1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Kelly Volkswagen responded

Wow this really means a lot to us, Kathleen! We are happy to know that you and your husband had such a great experience and that Brian, Jorge, and Noah all took excellent care of you! It also means a lot knowing that you came all the way from Rhode Island! Again, thank you, Kathleen! Enjoy your new VW!

April 30, 2021

Very happy with service dept. I had a tire blowout on the Interstate near the dealer. He showed concern, promised a fix that afternoon, alerted me to a 4-for-3 new tire special, drove me to my destination in More

by RichGlantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
May 12, 2021 -

Kelly Volkswagen responded

On behalf of Edward, thank you, Rich! We are happy to know that both you and your car were well taken care of and that everything ran so smoothly! We appreciate your positive feedback!

April 28, 2021

Just traded car and was very happy with everyone for what they did for me. Anthony was so kind and helpful. Thank you to a More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Anthony Dalton
May 12, 2021 -

Kelly Volkswagen responded

Hi Deborah! We are happy to know that you had such a pleasant experience and that Anthony was so helpful and friendly! Thank you for taking the time to share this with us!

April 26, 2021

Jorge was very helpful! Without his help I wouldn't have been able to get this car. He was very efficient and professional. Such a genuine and good sales man! Thank You Jorge More

by Amanda.costa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kelly Volkswagen responded

Congratulations on your new VW, Amanda! We are happy to know that you had the opportunity to work with Jorge and Barry and that they were both so helpful! Thank you for sharing!

April 23, 2021

I just leased a new Atlas and Jorge was a dream to work with! I usually dread car shopping to be honest. As a woman, I feel like car salesmen don’t always take me seriously. This was not the case with Jorg More

by hcurley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you! We are happy to know that he took excellent care of you and helped get you into your Atlas lease. It is great that from start to finish, Jorge was so helpful and friendly and made sure all your questions were answered. We really appreciate you taking the time to share this with us! We will be sure to pass this along to Jorge!

April 23, 2021

I have been a customer of this dealership for 7 years. They always go above and beyond. We have purchased 3 vehicles here and when the time comes will go to the 4th. More

by Melinam99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kelly Volkswagen responded

Your loyalty and dedication really mean a lot to us! We are happy to know that over the years, you continue to have great experiences with us! Thank you for taking the time to share your positive feedback!

April 20, 2021

Not a great experience. George said it was due to his manager. I test drove a new car and wanted to test drive a preowned version which I was considering purchasing, I was told that they both drive the s More

by VW
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
George Sousa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the manager is., Kristine Marino
April 07, 2021

Love Kelly VW! Third car and Anthony is very professional and helpful. Barry in finance is extremely efficient. Highly recommend. We will visit again soon. More

by Ppackhem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Kelly Volkswagen responded

That really means a lot to us! We are happy to know you had the opportunity to work with Anthony and Barry and that they were both so helpful and accomodating! Thank you for taking the time to share this with us!

March 26, 2021

My new car experience was outstanding at Kelly VW! Anthony Belmonte Sales and Barry in Finance were extremely helpful, Courteous, respectful and knowledgeable! Great Customer Service from the K More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Kelly Volkswagen responded

We are happy to hear that, BD! It is great that you had the opportunity to work with both Anthony and Barry and that they both took such great care of you. Thank you for taking the time to share your new car experience!

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