Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Todo el servicio estuvo escelente, especialmente departe de Jorge Ochoa que es quien me asesoró, la tienda siempre muy limpia y el servicio técnico excelente también, aunque en realidad yo no soy la persona de Jorge Ochoa que es quien me asesoró, la tienda siempre muy limpia y el servicio técnico excelente también, aunque en realidad yo no soy la persona que está en esa fotografía More
We are extremely pleased with the service and respect offered to my husband and I from the Kelly Volkswagen staff. From our first call with Brian Mitchell to our parting words with Jorge Ochoa, every asp offered to my husband and I from the Kelly Volkswagen staff. From our first call with Brian Mitchell to our parting words with Jorge Ochoa, every aspect of the leasing process was smooth and stress-free. We even came all the way from Rhode Island and will be back to get our next vehicle. Thanks again to Jorge, Brian and Noah. More
Very happy with service dept. I had a tire blowout on the Interstate near the dealer. He showed concern, promised a fix that afternoon, alerted me to a 4-for-3 new tire special, drove me to my destination in Interstate near the dealer. He showed concern, promised a fix that afternoon, alerted me to a 4-for-3 new tire special, drove me to my destination in time to make my meeting, picked me up when the car was ready, and called me after I left for home to alert me to the umbrella and conference notes I had left behind by mistake. Couldn't ask for anything better. More
Just traded car and was very happy with everyone for what they did for me. Anthony was so kind and helpful. Thank you to a they did for me. Anthony was so kind and helpful. Thank you to a More
Jorge was very helpful! Without his help I wouldn't have been able to get this car. He was very efficient and professional. Such a genuine and good sales man! Thank You Jorge been able to get this car. He was very efficient and professional. Such a genuine and good sales man! Thank You Jorge More
I just leased a new Atlas and Jorge was a dream to work with! I usually dread car shopping to be honest. As a woman, I feel like car salesmen don’t always take me seriously. This was not the case with Jorg with! I usually dread car shopping to be honest. As a woman, I feel like car salesmen don’t always take me seriously. This was not the case with Jorge! He listened to everything I said and never once tried to pressure me into purchasing something I didn’t want (or need!) He made the whole experience so easy and enjoyable! The dealership itself was a beautiful building. All white and very clean! All of the employees seemed to be enjoying themselves which made the atmosphere even more welcoming. As someone who works in customer service, these are things I tend to notice. So thank you to Kelly VW for a great experience. Especially to Jorge for being so kind and knowledgeable! I will send my friends and family your way when it’s their time to car shop! More
I have been a customer of this dealership for 7 years. They always go above and beyond. We have purchased 3 vehicles here and when the time comes will go to the 4th. They always go above and beyond. We have purchased 3 vehicles here and when the time comes will go to the 4th. More
Not a great experience. George said it was due to his manager. I test drove a new car and wanted to test drive a preowned version which I was considering purchasing, I was told that they both drive the s manager. I test drove a new car and wanted to test drive a preowned version which I was considering purchasing, I was told that they both drive the same and sorry you cannot test drive the preowned vehicle. Also, they don’t like people to test drive the cars without a sales rep in the car with them. No other dealerships require that. And with COVID, it’s a strange requirement. Just a weird unfriendly odd vibe at this place. If I buy a VW, it won’t be here. More
Love Kelly VW! Third car and Anthony is very professional and helpful. Barry in finance is extremely efficient. Highly recommend. We will visit again soon. professional and helpful. Barry in finance is extremely efficient. Highly recommend. We will visit again soon. More
My new car experience was outstanding at Kelly VW! Anthony Belmonte Sales and Barry in Finance were extremely helpful, Courteous, respectful and knowledgeable! Great Customer Service from the K VW! Anthony Belmonte Sales and Barry in Finance were extremely helpful, Courteous, respectful and knowledgeable! Great Customer Service from the Kelly Danvers team! More