Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Needed a quick service for my Jetta Called around to a few dealers , this dealer was so welcoming and made it sooooooo easy. No appointment needed for this service - in and out quickly. Called around to a few dealers , this dealer was so welcoming and made it sooooooo easy. No appointment needed for this service - in and out quickly. The young man that helped me was fabulous! I not inkynwoild return to use their service but want to buy my next auto there. More
costly service Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested estimate for body work. None given. More
Yes Kelly made it easy Anthony in sales and Barry in finance were both sincerely friendly and personable as well as competent. All questions patiently and thoroughly answere Anthony in sales and Barry in finance were both sincerely friendly and personable as well as competent. All questions patiently and thoroughly answered and no rush on test drives or push on decisions involving the car itself or extras being offered, i.e. extended warranties etc. Which brings us to another subject worth mentioning; Kelly made the best up front offers on warranties and financing without having to ferret them out ourselves, ( my partner is also in the process of making a purchase). In fact, I wasn't even seriously thinking of buying just now but had gone along with her for test drives as she is one of those affected by the TDI buyback. We both ended up purchasing new 2015 TDI Sportwagens cleared for sale this spring. So far so good! More
Smooth purchase From my trade appraisal to the price of the new vehicle to the actual purchase was pressure free and smooth. Courteous and professional staff went the From my trade appraisal to the price of the new vehicle to the actual purchase was pressure free and smooth. Courteous and professional staff went the extra mile to get this purchase complete on my tight time schedule. A refreshing vehicle purchase experience. If you're in the market for a vehicle it's worth giving Kelly motor group a shot. More
Incredible Buying Experience Came in to look at the 2017 Jettas. Was pleasantly greeted by David upon arrival and he pointed me in the direction of exactly what I was looking f Came in to look at the 2017 Jettas. Was pleasantly greeted by David upon arrival and he pointed me in the direction of exactly what I was looking for. He answered any and all questions I had about the car, whether technical or financially related. This was perhaps the smoothest buying experience I have had to date. David and the Team at Kelly VW really tried to accommodate me and get me the car I wanted, for the price I could afford. I plan on having this car for a long time, however I know exactly where and who I will be getting my next VW from! Thanks again David! More
Kelly VW Danvers Kelly is quick to respond to my needs. They are polite and efficient. The salespeople are never pushy and the service staff are responsive and always Kelly is quick to respond to my needs. They are polite and efficient. The salespeople are never pushy and the service staff are responsive and always have a loaner car for me if needed More
Friendly and Professional Service As soon as you walk in you are greeted by a friendly and professional staff. Not only do they try to work with you to stay within your budget they als As soon as you walk in you are greeted by a friendly and professional staff. Not only do they try to work with you to stay within your budget they also try their best to get you the deal you need. More
Excellent customer service!!!! From the first phone call to the salesman James to finance with Jackie, all was completely friendly, informative, no pressure. Consummate professional From the first phone call to the salesman James to finance with Jackie, all was completely friendly, informative, no pressure. Consummate professionalism. Wow, a great experience all around. Highly recommended over other vw dealers. We drove 55 miles to go there. Was worth it. More
Exceptional Service I brought my car in for regular service and an inspection sticker. I waited for my car which I normally do. The wait was quick and the service was ex I brought my car in for regular service and an inspection sticker. I waited for my car which I normally do. The wait was quick and the service was exceptional. The service team was very professional especially Kevin and Nick. Both were very pleasant and thorough regarding my car. They made me feel right at home. Thanks Kelly VW!! More
Thank you for prompt, excellent service! Stopped in for an inspection sticker without an appointment. Ron was extremely attentive and helpful. Gorgeous dealership. Superior customer service Stopped in for an inspection sticker without an appointment. Ron was extremely attentive and helpful. Gorgeous dealership. Superior customer service. I highly recommend Kelly VW's service department! More