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295 Reviews of Kelly Volkswagen - Service Center
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October 29, 2019
Professiional handlining of my work request. I had an oil change and recall job done on 10 /28 /19.I was greeted by a gentleman who greeted me immediately at 7:30am and listened intently to what I had an oil change and recall job done on 10 /28 /19.I was greeted by a gentleman who greeted me immediately at 7:30am and listened intently to what I wanted done. I was out of the dealership in less than an hour, and I really was impressed with the professional and expeditious manner in which everything was handled. More
by tjp
Employees Worked With
Dave Poirier
September 21, 2019
10000 mile checkup Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. More
by Ldarisse
August 28, 2019
Courteous and professional Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but tim Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but time is valuable. Rated 4 🌟 because of the nearly 1.5 hour wait and oil finger prints on the hood and door (inside and outside). I'd like to see more attention to detail and respect for the paint. More
by Dan
Employees Worked With
Other Employees :
Dave Poirier, Nick Irving III, Jen Swafford
August 19, 2019
Excellent service customer service reps & technicians I highly recommend Kelly VW for service. Jen was hands down the best service rep I've ever interacted with in multiple VW dealerships.! I can't say en I highly recommend Kelly VW for service. Jen was hands down the best service rep I've ever interacted with in multiple VW dealerships.! I can't say enough positive things a out her! Very knowledgeable & helpful. More
by Gemsb1
Employees Worked With
Jen Swafford
July 30, 2019
Great and prompt service Purchased my car here and has been back a couple times for a few recalls. I received great service, prompt with time and friendly staff. Purchased my car here and has been back a couple times for a few recalls. I received great service, prompt with time and friendly staff. More
by Panda
July 21, 2019
Checking Out My VW Passat Good Afternoon, Thank You For Checking Out My 2014 Volkswagen Passsat Without An Appointment. You Guys Are GREAT !!!! I'm Looking Forward To Purcha Good Afternoon, Thank You For Checking Out My 2014 Volkswagen Passsat Without An Appointment. You Guys Are GREAT !!!! I'm Looking Forward To Purchase Or A Next Volkswagen. Again Thank You For The Hospitality And Help Me Out. More
by philjan1960
Employees Worked With
Other Employees :
Said Bousbaa, Ramon Bejaran, John Shea
July 18, 2019
Time for a timing replacement Well Kelly VW has done it again. Another terrific service preformed. Dave in service arranged for a loaner and the work was done well and on time. T Well Kelly VW has done it again. Another terrific service preformed. Dave in service arranged for a loaner and the work was done well and on time. Thank you to the tech in the bay doing the work. Glad my Passat is in such good hands. More
by AWS
Employees Worked With
Dave Poirier
June 29, 2019
Great Service Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv th Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv them all! More
by Sterl1979
Employees Worked With
Other Employees :
Dave Poirier, Said Bousbaa, Nick Irving III
June 23, 2019
Recall And Multi-Service Check Thank You Once Again For The Service, Acknowledgement, And Hospitality Of My 2014 VW Passat Kelly Volkswagen In Danvers Mass.. There Is Nothing Els Thank You Once Again For The Service, Acknowledgement, And Hospitality Of My 2014 VW Passat Kelly Volkswagen In Danvers Mass.. There Is Nothing Else To Say The Dealership Always Do An Excellent Job. Thank You Again From A Kelly Auto Group Customer..... More
by philjan1960
