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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,785 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,785 reviews

April 03, 2024

Nick and the finance manager were a great team to work with during the purchasing of my new Jeep Weangler❤️ More

by Juanita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
Apr 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Juanita, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2024

Troy Rossman is an excellent salesman! I have always been greeted as soon as I walk in and offered help, something to drink as I wait. Very professional. Didn’t feel a lot of pressure. I o More

by Calvincalq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Paglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

Jim Coolidge was very upfront about the cost of the service performed and kept me posted on any updates and time for completion. Thanks for the car wash!!!! More

by gmworch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Fialko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

Between Nick and Al and other help this company did everything they could to help me! I got a truck I wanted! It took time but good things take time! More

by Wadejacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
Apr 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

A great service department and very knowledgeable. Very friendly and nice to work with. Made me feel that the customers still come first. More

by Vlbstriping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bordelon
Apr 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2024

Went in for my first oil change and was very happy to report they were prompt , courteous, professional! More

by bill_miller285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

Bought a nice truck after driving it 2 days I noticed a issue ganley went out of there way to resolve the issue and gave me a rental to drive while they fix the issue More

by mikeorsulic1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Fast, friendly service, and was able to get an appointment almost immediately. Will definitely return. More

by BRIAN.BOWMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Fialko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Woodruff
Mar 30, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Alex is a fantastic salesman. He made the purchase process quick and pleasant. Sent my son to him two days after my purchase and he bought through him as well. My son had nothing More

by L Beal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We hope you have a great day!

March 27, 2024

Scott Marjak was fantastic. He made the process very easy, was personable and helpful. I love the car and the sales process was top notch. I would not hesitate to recommend Scot More

by mcskorzeniewski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Marjak
Mar 29, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We hope you have a great day!

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