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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,478 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,478 reviews

March 19, 2025

At the Parma Facility on Brookpark Rd I was glad to get my battery replaced, even though I didnt have an appt. Was there at 730 am and finished by 9 am Thank you Alica for your service More

by TGEORGEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Mar 19, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. Alicia and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 19, 2025

Bubba was so patient with us. He did everything in an exemplary fashion. He was very knowledgeable about the car also. More

by millerdenisemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Bubba and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 18, 2025

Excellent customer service very friendly staff they were very upfront about everything that had to do with the sale very happy More

by jarhead1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolaji, Dan. and Tracy were able to help, and we hope to see you again!

March 18, 2025

Dylan is super polite, always keeps me informed about my service and is a pleasure to do business with. Will go back definitely!!! More

by katherine_boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Ken Ganley Ford Parma responded

Hi Katherine: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dylan delivered such a great experience!

March 18, 2025

Very knowledgeable about the vehicle that I ultimately purchased. I would definitely return to Ken Ganley and purchase a vehicle from Austin Simpson again! Thank you! More

by chewski216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 17, 2025

Best service trip ever. Will continue to come back. Can't recommend this dealership and advisor more More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 17, 2025

I was very satisfied with my service visit at Ken Ganley Ford Parma. George was very courteous and helpful. More

by rustyjoey1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2025

Dave Moga gets 5 stars. The repair tech gets 2 stars. Got truck back after 3 weeks and still not fixed. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Karl. While it's great to hear that Dave delivered such a great experience, we're sorry that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if we can of any further assistance.

March 17, 2025

It was everything we asked for and more! Bubba was excellent salesperson! Easy process! Will recommend the dealership. More

by Gladys_favre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out, Gladys. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 16, 2025

Mark was absolutely fabulous, we texted back & forth for some time and when my car came in he let me know. He was definitely a no pressure salesman More

by welshdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Diane. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

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