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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,484 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,484 reviews

March 08, 2025

Excellent service and good option for buy car;a person amable,respetuosa,buen servicio en todo More

by Kim Feliciano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Ken Ganley Ford Parma responded

Kim, Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

March 08, 2025

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Mary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 08, 2025

Didn’t offer pick up service, no idea who i was when I came for my appt, had to put all my info in again after I showed up More

by lee2508
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
C.J. Overman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

March 08, 2025

Bubba was great and helped us get into a brand new car for a great price! More

by tinaferencz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 07, 2025

I was there from 9:15 am til 4:00pm. My car wasn’t even taken back and assessed until after 12:00pm. The customer service person who was handling my car left and went home never handed m More

by Mh3885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Moga
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 07, 2025

Clean, easy access, and extremely knowledgeable employees! Great to do business and they make car buying so enjoyable! More

by lindahpd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Ken Ganley Ford Parma responded

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Mar 08, 2025 -

lindahpd responded

Thank you for making it so easy to get a vehicle I really love!!!

March 07, 2025

Great service people very professional and polite in Parma and Norton where we purchased truck More

by Ron022894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

March 07, 2025

In a jam and time crunch, Ganley service got me back in the road with a great deal on new tires. More

by scott.m.monaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Ken Ganley Ford Parma responded

Thanks, Scott, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Mar 09, 2025 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Good Dylan was very professional and explained every step as far as the repair work and why it was needed in terms that I could understand and the importance of each. He also took me walker from my car and p More

by rrmk398
Recommend Dealer
Yes
Employees Worked With
Dylan
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Mar 07, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Dylan was able to help, and we hope to see you again!

March 07, 2025

Efficient and nice people. They were considerate and did what needed done quickly so I wasn’t there all afternoon More

by janet.kraus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Janet. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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