Ken Ganley Ford Parma - Service Center

Scheduling warranty work was seamless and the Service tech was super helpful and flexible with working around my schedule. tech was super helpful and flexible with working around my schedule. More

Nice people clean facility and cordial staff that work there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another vehicle.. More

George was amazing! Great customer service. George kept checking in with us. The only issue was the wait for an oil change my appointment was at 11:40 am and 12 pm for o Great customer service. George kept checking in with us. The only issue was the wait for an oil change my appointment was at 11:40 am and 12 pm for our cars and we did not leave there until 2:15 pm. Way too long of a wait considering we had an appointment. More

The service advisor was pleasant to deal with and the technician did a great job keep up the great work technician did a great job keep up the great work More

Service advisor George was great to work with. I dropped the truck off the night b4 and he did all he said he’d do to get the work completed the next day. No issues since the Ambient Temperature S I dropped the truck off the night b4 and he did all he said he’d do to get the work completed the next day. No issues since the Ambient Temperature Sensor was replaced. Thank you George for the help. More

They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

Dave Moga and the service department did a great job servicing my Ford Expedition in a quick and efficient manner. servicing my Ford Expedition in a quick and efficient manner. More

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

This dealership is very good. It is the first time I utilized there service department and I found them to be very polite, efficient, and my vehicle was ready very quickly. It is the first time I utilized there service department and I found them to be very polite, efficient, and my vehicle was ready very quickly. More

Very fast service and excellent customer service. Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process More