Ken Garff Honda Riverdale

Great service. worth the wait. pleasant waiting area, even provided a USA TODAY newspaper. clean rest room. Friendly service people. worth the wait. pleasant waiting area, even provided a USA TODAY newspaper. clean rest room. Friendly service people. More

I brought my truck in for an oil change and a car wash and a battery change the oil was not changed and the truck pulled to the right after I got it out and it took all day long to get my truck and I brou and a battery change the oil was not changed and the truck pulled to the right after I got it out and it took all day long to get my truck and I brought it first thing in the morning and then on top of that there was a missing piece that was missing that I had to rebuy to replace to cover the corner piece hinge of the hood that was missing afterwards and the truck motor is missing and shaking and the brakes seem to work harder and the engine is hesitating a lot on takeoff it was very horrible experience. I think I offended Josh at the counter. Other than that purchasing this vehicle everybody else was helpful and wanted to help me until the first time I needed service routine maintenance and to check on that battery. Nobody got back with me after I had complained. Thanks for listening thanks for hearing me. The brakes seem to be very slow to respond as well and the vehicle pulls to the right now and it used to stay straight and they notified me 10 minutes before they close that the vehicle was done for a battery change that went out within 2 months of my purchase of the vehicle which I had to pay for the labor and the battery and was I guess not under warranty and the oil doesn't look like it was even changed when I checked it this morning and the motor shakes and I had to walk and run as fast as I can to get there within 10 minutes before they closed it was a horrible experience. Very dissatisfied and disappointed it's not even the same vehicle that I had purchased More

Connor Jameson was a very good salesman He was very pleasant to work with and he was very good at connecting me with the car I love pleasant to work with and he was very good at connecting me with the car I love More

We appreciated doing business at Ken Garff on Riverdale Road in Ogden. This is the first vehicle we have purchased from this dealership. One thing that was impressive to us occurred as follows. We were Road in Ogden. This is the first vehicle we have purchased from this dealership. One thing that was impressive to us occurred as follows. We were looking around at a few dealerships to see what buying a car would be like at this time. As we waked around the lot this nice fellow asked if he could answer questions or be of assistance, He was just pleasant and no sales pitch at all. Another time we came and Brian Walker directed us to a salesman. It was surprising to us that it happened to be the salesman we had met earlier. It was a great experience working with Jeremy Butler and we found the dealership to be top notch. When we picked up our car yesterday, September 1st there wasn't any hassle. We love the car, the color of the car, the color of the interior and many of the features. It was great doing business at this dealership. We live in Brigham City and our salesman just happens to live here also. We will recommend people shop here. More

Staff is always pleasant and friendly! They explain things well and in a non-condescending way! They make getting something fixed enjoyable! They explain things well and in a non-condescending way! They make getting something fixed enjoyable! More

I recently had the timing belt, water pump, and oil pump replaced on my 2004 Honda Pilot. Overall I was satisfied with the result, however the technician removed and did not replace my oil dipstick and lef replaced on my 2004 Honda Pilot. Overall I was satisfied with the result, however the technician removed and did not replace my oil dipstick and left out two bolts which were found on the frame. He was not at work when I picked up the Pilot and discovered the missing items so the service advisor had to have another technician find and replace my dipstick and attach one of the two bolts. The technician could not determine where the second bolt should have gone. Loyal Customer, Roy Thompson 801-821-9661 More

I brought my car in for an alignment. They told me it would take about an hour. The complete it on time and explained the change to the alignment of the wheels. There was great service. They told me it would take about an hour. The complete it on time and explained the change to the alignment of the wheels. There was great service. More

This is the third vehicle we have purchased from Ken Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision. We love Ken Garff, they make car buying easy! More

Great customer service. Whoever assists me is always positive and helpful. I’ll continue to go here for oil changes and fixes as needed. Whoever assists me is always positive and helpful. I’ll continue to go here for oil changes and fixes as needed. More