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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,584 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,584 reviews

May 05, 2022

Jayson made everything easy and workable very pleasant experience working with him, he followed up and also cared about my concerns. Excellent customer service will repeat business in the future. Thanks J More

by Henry Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Bluhm
May 04, 2022

My wife’s crv was having some issues with the transmission shuttering while shifting. We were worried it might be the actual transmission. Honda service looked it over I identified the problem More

by ajmasons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

I dealt with Frank and he makes the process so much easier than other dealerships have. He kept me apprised of what was going on with my car and was so courteous and professional. My wait time was ju More

by peggmiconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

They were excellent to work with. Very professional and went above and beyond to make sure my car was done in a timely manner. They were able to service my car and be done 2 hours bef More

by mckenzielynn17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Honestly being a salesman before I always have a certain expectation when buying a vehicle and my experience with Ken Garff did not disappoint. It was such an easy and efficient experience all the while st More

by Luis Ogden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Maw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022

I made an appointment and it still took over 3 hours. And then when they called me up to check out they forgot to do the transmission fluid exchange which was the reason I had come in. More

by DROCK1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Ken Garff Honda Riverdale responded

Hello, we are so sorry you had to wait so long for your service appointment, and we would love the opportunity to make it right. Please contact us at joeyb@kengarff.com. Thank you!

May 03, 2022

Very quick service and attention to detail. pointed out concerns to me that i had no idea about. More

by STI_727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sadie Gray
May 03, 2022

Great customer service! Kevin made sure we knew what was being done and when it would be finished. They we also, very knowledgeable and beyond will to make sure we had a pos More

by SDOXEY985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
May 03, 2022

Ken Garff Service is one of my favorite place to service my car. I have tried other service areas and have not been happy. I always am in and out of the dealership in what seems like no time at all! My car More

by Anniefofannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022

Their always great when we come and have our car serviced here. Sometimes the wait is long but usually with an appointment your not waiting too long. More

by Susan Vailanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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