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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,834 Reviews

2,834 Reviews of Ken Garff Honda Riverdale - Service Center

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February 11, 2022

I had dirty hand prints all over the drivers side door and oil prints on my carpet, it was a mess. I spent a lot of money on my repairs and take al lot of pride in my vehicles that’s why I take it to a de More

by rsimmons56
Recommend Dealer
Yes
Employees Worked With
Collin Gum
February 11, 2022

So glad they got the whistle in the car figured out! We needed several things done and they were quick to get it done in the day and not need to keep it! More

by MISTYDUBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
February 11, 2022

the people working at Ken Garff Honda service center are the people working at Ken Garff Honda service center are the best in this part of northern Utah. I intend to keep going back for my cars servicing, b More

by pamnickwilson
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Service center very organized. Amenities were nice. The waiting area was comfortable and hospitable. Will be back. More

by sdschornick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

I spent $145.06 and got nothing for my money. The TPMS (tire pressure monitoring system) light appeared on my dashboard. I knew there was a problem but not with the pressure in my tires, because they were More

by TMC.ANNALEE
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jesse Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. The motor would have been covered under life time warranty but after doing a diagnosis we found out it was the control unit which is an electrical component so it is not covered. The car is 31 years old, electrical components do wear out. Thank you. General Manager Joey Burns joeyb@kengarff.com

February 08, 2022

very polite, He made sure he went over every thing that was done with me. THey were done in the amount of time that Jacob said they would be. I appreciate the car wash with every service. Thanks More

by stangerpamela
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

they do a good job and are polite to their customers and work in a timely manner. I was done in a few minutes More

by STANBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

I love coming to Ken garff they are all so nice here and I like how they update u on what they did to the car... everyone is very nice and helpful. More

by SERIOUSLYLOCAAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
February 07, 2022

They got me in really quick. Very friendly and I was finished pretty quick. Good job More

by goffstac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd, Collin Gum
February 05, 2022

I had some trim that needed to be replaced under warranty on my almost new Honda. Graff Service did a great job getting me in and getting it done, but now I have 3 small dents above that replaced trim. I as More

by Rooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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