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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,877 Reviews

2,877 Reviews of Ken Garff Honda Riverdale - Service Center

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March 05, 2023

I have had an amazing experience with this dealership from buying my new car to having it serviced there. They help make everything a very smooth process. More

by jjacobson_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
March 04, 2023

HAPPY WITH THE WAY THEY SHOW ONLINE WHAT THEY FOUND ON THE VEHICLE. SERVICE PERSONNEL WITH TIMELY AND QUICK ON TIME. More

by olesonjc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mejia, Daniel King, Gerry Lakey, Conor Jameson
March 04, 2023

Horrible wait time for an alignment. I had an appointment for 11am, showed 5 minutes early and my vehicle sat outside for over an hour before I pulled inside. What is the point of having More

by JSC8116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
Mar 09, 2023 -

Ken Garff Honda Riverdale responded

Hello, Thank you for taking the time to leave a review. We strive to complete all service appointments as efficiently as possible, and we're sorry that services were slower than anticipated during your visit with us. We are using your review to help us improve moving forward. If you'd like to share more about your experience, please reach out to our team directly. Thank you. Joey Burns, General Manager joeyb@kengarff.com

March 04, 2023

I did not like that Frank would not answer my calls or return my voicemails. I had to call the front desk and be put through in order to get a hold of anyone. Also what I came in for-car alarm going off a More

by croftsmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

I was very satisfied with the service and will continue to do business with this dealership. More

by PSHERROD56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Great team who is very helpful and got work done very fast. Nice place to wait, too More

by gerry.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
March 02, 2023

I appreciate the easy check in process and their communication with me about what needs to be fixed. I also like I can see my statement and pay online prior to picking it up. More

by jodiebuttars
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
March 01, 2023

Quick greeting, easy check in, and great communication. I always bring my truck here and don't see any reason to quit having it serviced here. More

by woodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Took a little longer than anticipated, even with appointment. Although, not really an issue with their good customer service. More

by brox105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Josh was great to work with. He explained everything that they were going to do on my car. He was very knowledgeable about the service that I needed. More

by PLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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