
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Casey made us feel very comfortable and was extremely helpful in anwsering all our questions. Klaben made our dream a reality. helpful in anwsering all our questions. Klaben made our dream a reality. More
I already had to have meetings over warranty work and pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also needed to have overspray removed from the exterior. For what it's worth, Klaben did take large steps to make up for a series of unfortunate events. However, I had to take my driver's side door apart to find what was rattling ridiculously when the driver's side window was down; a rattle that did not exist prior to the repair visit, so I was unsure if it was related. Upon removing the door panel I can see the signs of fresh body work, and while investigating this noticed multiple areas in the paint with obvious deviations and defects in the paint that were not there before (the vehicle has never required body work of any sort with only factory paint). It's obvious a repair was done while there for a much larger incident that I was never made aware of. That's disappointing, because I would have taken a closer look at the time and demanded it get redone with a higher level of quality! More
They were polite, prompt, and explained everything they found. No one was pushy and just let me make informed decisions based on the information. found. No one was pushy and just let me make informed decisions based on the information. More
Carl Esker always takes care of me and provides me with excellent service. He typically knows exactly what I want and shows me truck options that fit my needs. This is the third time I’ve gone to him and t excellent service. He typically knows exactly what I want and shows me truck options that fit my needs. This is the third time I’ve gone to him and the dealership and will return again in the future. More
Greg was great to work with. Very nice and got the payment to where I wanted it. Very nice and got the payment to where I wanted it. More
We’ve been buying vehicles from Klaben for decades. Working with Justin Bolen and Steve Stephens is a great experience. And, I love my Chrysler products. Working with Justin Bolen and Steve Stephens is a great experience. And, I love my Chrysler products. More
Casey was super helpful and great to work with! Will definitely recommend. Other dealership staff was very welcoming and helpful. Will definitely recommend. Other dealership staff was very welcoming and helpful. More
Klaben has been going down hill. But I will continue to go as long as Joe Hilliard works directly with me. He is an exceptional employee that I trust fully with my vehicle. But I will continue to go as long as Joe Hilliard works directly with me. He is an exceptional employee that I trust fully with my vehicle. More
Amanda was amazing in her explanation of my jeep and the issues. She expertly advised me of the work being done and how it would affect my jeep. She clearly and articulately guided me through the process. issues. She expertly advised me of the work being done and how it would affect my jeep. She clearly and articulately guided me through the process. I highly recommend her services as she helped me with my issues. More
Front Brakes replaced Chrysler 300 July 1, 2022. They were squeaking from the get go, ran the car hoping to wear off the newness. Finally made an appointment to replace, they heard the squeaking an They were squeaking from the get go, ran the car hoping to wear off the newness. Finally made an appointment to replace, they heard the squeaking and agreed to fix April 2023. More