
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Joe has always been very helpful and goes above and beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lif beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lifetime warranty on this car, and it had been replaced at least 2 other times, they did not want to cover it again. However, Joe made sure the cost was covered! He always goes above and beyond! More
Joe Hilliard was very helpful in explaining and diagnosis of the problem and fix of the issue of the problem and fix of the issue More
Klaben has always treated my wife and I with the utmost respect and quality service. respect and quality service. More
Received a professional and accurate service experience. Timely with great communication from the representative. Good job! Timely with great communication from the representative. Good job! More
This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quoted was just safety concerns that they wanted to bring to my attention. I visited with Klaben again and they did a great job with another repair that was needed. I would definitely recommend Klaben for any repair needs. They have a great team from the mechanics to the management. Thanks Klaben!!! More
The service that we brought the Pacifica in for what we brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get it fixed. It would have cost over $5,000 to repair everything. That’s why I don’t bring my vehicles into dealerships to get repaired if it’s not a warranty issue More
Liz was great and kept me informed. The mechanic didn't complete the job the first time so I had to come back. The cashier wanted to charge me a second deductable, which I was told wou The mechanic didn't complete the job the first time so I had to come back. The cashier wanted to charge me a second deductable, which I was told would not happen. He did take the charge off after I explained the situation. More
My second RAM with Klaben, my salesman Chris Hamilton is the best. Brian Franklin made all the paperwork easy. If you are looking for a vehicle Look no further. Give Chis a call at Klaben the best. Brian Franklin made all the paperwork easy. If you are looking for a vehicle Look no further. Give Chis a call at Klaben More
Very patient, kind and really listened to my preferences and needs. He was also able to resolve a concern I had and kept a smile on his face. and needs. He was also able to resolve a concern I had and kept a smile on his face. More
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More