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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,296 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,296 reviews

April 13, 2021

We took delivery of our new Willy's Jeep the first week of January. Within the first few weeks, a loud chatter/rattle starting coming from the top and front of the engine. When I dropped the vehicle for se More

by K.phares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Scott Sobie
Apr 13, 2021 -

Klaben Chrysler Jeep Dodge Ram responded

Ken, Thank you for taking the time to write such a thoughtful review. I hope our words and more importantly, our actions reinforced our commitment to excellence in customer service. Our team members will continue to be available in the event you need any additional assistance in sales or service. I'm so glad you love your Jeep and my hope is that the mechanical issue will become a distant memory. Tim Beane General Sales Manager 330 673 3139 ext 506

April 12, 2021

This is the best dealership there is. I just purchased my 4th vehicle from Klaben CJDR and it’s the only dealership I trust and have and plans on returning to. Great folks and great quality vehicles. Brian i More

by jlewis94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Perrin
April 12, 2021

I am a repeat customer who just purchased my third vehicle from Klaben in Kent. Carl Esker was friendly, knowledgeable and helped me find exactly what I was looking for, and no pressure! Carl was also More

by Patricia Becker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
April 12, 2021

Everything went real smooth. Don Jacobs and Kim Devlin treated my wife and myself like family. They followed up by e-mailing me the information they said they would. Third vehicle I've purchased from the More

by DLKERR47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
April 12, 2021

Been a customer since 1995 when I ordered my first new truck. The staff is super friendly. My go-to salesman is Don Jacobs. He is an amazing salesman, go see him if you are in the market for a new or used More

by HDDUECE360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hilliard, Matt King
April 12, 2021

John was great to work with...very knowledgeable and attentive. We feel he would handle anything that might come up in the future in the best way possible. More

by maudie38
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III
April 11, 2021

This being the first time having my Jeep Wrangler serviced, I am very satisfied. I plan on having all future servicing preformed at Klaben. Great cup of coffee in waiting room. More

by donroese6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
April 09, 2021

I cant say enough about the care and compassion Joe Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it More

by SHVDMONKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Carl was a very good salesman and got back to me always on good time. I highly recommend this dealership. Carl got me the price I wanted and didn't stop trying untill I was happy. Also he has reached out t More

by kaitlynrwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
April 09, 2021

We did not actually purchase through Kent store but through Warren. Mike Urbania did a great job as always to get this truck for my company. More

by BGAR101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Devlin
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